Nothing is more impressive than going the extra mile to give a customer something that they weren’t expecting from you. When you understand your customer needs and delight them with exceptional customer service, it builds authentic relationships and encourages them to be loyal to you. 

In this episode, Dr. Monikah and Amy talk about how to create a delightful experience for your customers. 

• Create a balance between delivering results and how you deliver them.
• Figure out what your customers are paying for.
• Be mindful of your customers' love languages