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Summary

In this episode, Parth Shah, CEO of Polimorphic, discusses the transformative role of AI in government communications and public service. He shares insights from his background in civic technology and the challenges faced by public agencies in managing communications, public records, and community engagement. Parth emphasizes the importance of AI in enhancing customer service, addressing misinformation, and improving accessibility for diverse populations. He also highlights the need for governments to adapt to technological advancements to meet rising public expectations and maintain effective service delivery.

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