We trace Chantelle Hilleard's path from HR coordination to international leadership, then drill into what actually drives engagement, retention, and performance in startups, scaleups, and post-acquisition environments. The focus stays on learning cultures, purpose alignment, and commercial fluency that lift both people and results.

• early HR lessons that scale across industries
• hiring at pace and building people systems from scratch
• HR’s shift from admin support to strategic partner
• cross-functional learning frameworks and mentoring
• balancing breadth with core skill development
• defining employee experience through autonomy and voice
• manager one-to-ones, active listening, and EI in practice
• leading across cultures and regional nuances
• handling layoffs with transparency and purpose
• retention via employee voice and moments that matter
• purpose workshops that align roles to mission
• post-acquisition culture audits and integration
• leveling, titles, and clear career architecture
• skills-based, nonlinear careers and internal mobility
• growth vs profit and teaching commercial acumen

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