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In this episode of Inside Dentistry Support, Sarah Beth Herman addresses the essential qualities and responsibilities of effective leadership within a virtual environment. The episode emphasizes the importance of knowing key metrics, staying ahead of issues, and being proactive in supporting the team. Leaders are encouraged to lead by example, maintain clear and consistent communication, and engage with their teams intentionally. Special attention is given to the challenges of virtual leadership, highlighting the need for active listening and clear communication to build trust and ensure smooth operations. The overarching message is that strong, proactive leadership is crucial for the company's success and growth.