Founders Only

S5E1: Garrett Mehrguth on Balancing Scale and Client Satisfaction


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In this can't-miss episode of "Founders Only," we're thrilled to have Garrett Mehrguth, the dynamic CEO of Directive Consulting, share his playbook on balancing scale and client satisfaction in the ever-demanding world of SaaS. If you've ever wondered how to scale a service-based business without sacrificing quality, this episode is your blueprint.

Garrett takes us behind the scenes of his journey, revealing the strategies that transformed Directive from a small startup to a leading performance marketing agency. He talks about the delicate art of maintaining client relationships while aggressively scaling, and why he believes that growth should never come at the expense of service quality. With candid insights into the challenges of scaling, Garrett offers actionable advice on keeping your clients happy, even when your business is growing faster than you ever imagined.

Tune in and learn how to navigate the pressures of scaling without losing sight of what matters most—your clients' satisfaction. This episode will inspire you to think differently about growth and challenge you to find the perfect balance between scale and service.

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Founders OnlyBy Creative Analytics