That Will Nevr Work Podcast

S7|E26 Customer, Client, and Colleague Feedback- What to Listen For


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Maurice discusses the challenge of receiving feedback, highlighting how to differentiate between constructive input and distractions. Learn to interpret feedback strategically to improve performance and maintain confidence in corporate and entrepreneurial settings.

In This Episode:

00:00 Navigating Feedback Overload
01:07 Feedback: Patterns, Not Instructions
03:41 Considering Perspective and Proximity
06:36 Unfiltered Feedback and Its Impact
09:03 Strategic Listening for Growth

Key Takeaways:
  • Discern patterns in feedback rather than taking all input as instructions.
  • Acknowledge emotional feedback without letting it dictate your strategy.
  • Weigh feedback based on the source’s perspective and proximity to the situation.
  • Use recurring comments from different sources as opportunities for improvement.
  • Interpret feedback to strengthen your processes and boost confidence.


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That Will Nevr Work PodcastBy Maurice D. Chism, Sr. | Entrepreneur & Business Strategist

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