In this episode of SIIMcast, we sit down with Sylvia Devlin, a trailblazer in medical imaging informatics. Sylvia shares her inspiring journey from a young radiology technologist to becoming a director of customer success and a leader in the imaging informatics community. With over two decades of experience, Sylvia reflects on her career milestones, including earning her CIIP certification, co-editing the Practical Imaging Informatics textbook, and her induction into the SIIM College of Fellows.

We explore Sylvia’s unique career path, her philosophy on servant leadership, and the pivotal role of soft skills and adaptability in imaging informatics. Sylvia also discusses her contributions to SIIM, including volunteering, mentoring, and championing the importance of customer success in healthcare IT.

Whether you're an industry veteran or new to imaging informatics, this episode is packed with insights about professional growth, the evolution of PACS, and the power of community through SIIM. Don’t miss Sylvia’s advice for aspiring informaticists and her perspective on keeping patient care at the heart of technology.

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