🚀 Key Takeaways:

• Why scaling for success requires stress testing beyond your expectations
• The importance of cross-team communication when planning big launches
• How contingency planning can turn potential disasters into smooth recoveries

Tune in for a behind-the-scenes look at a moment when growth tested our limits and how we learned to always stay a step ahead—because sometimes, success brings just as many challenges as failure.

Building a SaaS startup comes with plenty of challenges, but sometimes the biggest surprises come from the success you weren’t quite ready for. In this episode, I share a story about how a joke I used to make—“Marketing’s job is to push the system to its limits”—suddenly became reality.

After landing several massive deals, hundreds of users flooded our platform all at once. We thought we were ready. Spoiler alert: we weren’t. What followed was a tense, heart-stopping 15 minutes where the dev team fought to keep the system from crashing, and I scrambled to keep our new customers calm and happy.