In this Episode of Safeti School, we look at the problems around internal communications and some tactics to improve on the status quo! These tips will help you think about how you can have more impact with your internal communications strategy.
Improving Internal Communications | Additional Resources
Podcasting & Media Services: find out more about how Safeti can help you with your internal communications strategy
Safeti – pay us a visit at safeti.com for more free content, learning materials and support services
Pro Safety Management – home of Alex Burbidge’s health and safety consultancy, based in York, England.
Richard Collins – connect with the podcast host on Linkedin
Related Episodes: Safety Communication Breakdown, Coaching For Safety with Michael Emery
Safeti School: for more free, educational HSE content visit the Safeti School podcast page
If you would like to read the transcript, you can watch our video below or read on further down the page!
Improving Internal Communications | Podcast Transcript
Welcome to Safeti School where we crunch down health safety and environment learning into simple bite-size snippets that you can use for your business or your career helping you improve your knowledge boost your performance and maybe even providing some inspiration. Let's get started.
In this episode we're going to look at some strategies that you can adopt to improve your internal Communications. Our first step is to stop using email so much. This is a real bugbear of my own to be honest is just the incessant use of email.
I used to call it email tennis within a business. Where people are just going back and forward not really adding value, getting into silly debates and arguments over small stuff. Really just relying on email as a means of internal correspondence between their colleagues and themselves. Rather than do that, because it doesn't really help you nurture real relationships and discourages you know face-to-face meetings and so on.
When you are communicating externally, sometimes it is easier to use email but something I would suggest is just think about when you're internally communicating each time, you're sending an email, your writing a big script.
Do you really need to be doing that? Can you pick up the phone and speak to the person directly or indeed can you go and actually see them in person?
And once you start consciously thinking about how often you're doing that you'll find that there's a lot more opportunity to have face-to-face engagements with people and therefore build relationships that are much stronger.
Our second tip here is to ensure that whatever way you're communicating to your employees, to make sure that they have a means to share their opinion and their voice.So essentially that you're promoting a two-way communication rather than a one-way communication. Sometimes companies focus their efforts on pushing lots of information out to employees.
We're all I'm sure very aware of when that happens,but it's obviously very important that you provide a means for those employees to share their opinions and get their voice out to give feedback with any questions or concerns that may be valuable to
