Safety Huddles and Visual Management: A Creative Fusion for Healthcare Culture of Safety

How can healthcare teams strengthen communication and create a safer environment for patients and staff alike? In this episode of Key In to Quality, hosts Dr. Tim Morgenthaler and Sheri Nemec are joined by Dr. Charles (Chase) Sims, chair of the Rochester Quality Subcommittee at Mayo Clinic, to explore how tiered huddles and visual management boards are driving meaningful culture change.

Born from challenges revealed during the COVID-19 pandemic, these structured daily practices give staff a consistent, transparent way to voice safety concerns and see them addressed. Dr. Sims shares the evolution of Mayo Clinic’s approach, from early resistance to growing staff ownership, and the surprising fellowship that emerged from these morning gatherings. Listeners will hear lessons learned, implementation challenges, and practical advice for organizations ready to begin their own journey toward a stronger safety culture.

#safetyhuddles #mayokeyintoquality

Hosted by Timothy Morgenthaler, M.D., and Sheri Nemec. 

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

Guest: (31) Charles Sims | LinkedIn

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

#mayokeyintoquality