Story-telling, local data, and consequences for staff. These are pieces of the patient safety puzzle that attendees from around the U.S. put together at a conference in Boston on changing institutional culture.

How do PCPs maintain strong bonds with their patients as care shifts to a team-based model?

Dr. Kriegel shares her motivation and the excitement of getting attention and funding for her efforts.

Ambulatory care is the focus of a dozen research and intervention projects at Harvard, totalling $2.1 million in 2014. Through a little-known patient safety grant program designed at Harvard’s medical malpractice insurance company, CRICO, this year’s projects range from tracking incidental lung nodule findings to helping reduce medication errors in children. Researchers describe their efforts to make care safer for patients and providers.

If health care providers use a clinical guideline when they evaluate a patient--and the patient has a bad outcome, are the providers legally free and clear?

If health care providers use a clinical guideline when they evaluate a patient—and the patient has a bad outcome, are the providers legally free and clear? And what if they don’t follow the guidelines? It turns out to be an under-studied area of the law. So CRICO asked a leading defense attorney, Ellen Epstein Cohen, in Boston for some insights.

PCPs discuss risk in their environment.

Safety leader praises Harvard malpractice company and clinician alliance model.

With widespread job burnout among clinicians, new studies look at ways to reduce the prevalence and the harm. CRICO interviews researchers and doctors who have left medicine, to share their insights and ideas.

Doctors are less accurate with difficult diagnoses, yet research shows that their level of confidence in in their conclusions remains high in those cases. The situation is ripe for poor patient outcomes and medical malpractice litigation.