In this episode of NovoEDTalks, Andrea Mead, Senior Director of Learning & Development at Gannett, shares how she is scaling impactful mentoring, coaching, and sales enablement across a dispersed workforce. She discusses balancing traditional hands-on training with emerging technologies like AI role-play simulations and call coaching tools, while fostering a community where managers and reps share real-world applications of AI like Microsoft Copilot. Andrea also reflects on the importance of gaining diverse experiences—across sales, coaching, and training—to build a strong foundation for leadership.