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00:00 - Intro
00:42 - Why show rates are collapsing
01:45 - Fix the invite problem
02:05 - DND + weak follow-up
03:20 - Pixel sends competitors
04:20 - The show-rate checklist
04:58 - Sales moves upstream
05:56 - Why closers leave
06:23 - Confirm calls daily
07:40 - Manager owns show rate
08:41 - Calm teams win
09:44 - Message to reps
10:31 - Message to CEOs
11:05 - Final warning + close