📅 Guest: Ali Kaid | Sales Support Team Leader at MRI Software

👤 Host: Steve Wunch

Connect with Ali - https://www.linkedin.com/in/alikaid/

Learn more about MRI Software - https://www.mrisoftware.com/

Connect with Steve - https://www.linkedin.com/in/stevewunch1/

🎧 In this episode, we dive into:

🚪 Ali’s chaotic first day in property management

🎯 Why personalized, intentional leasing is key to success

📞 The power of post-sale follow-ups and resident retention strategies

💬 How listening is the most “audacious” skill you can bring to the table

💡 Creative, budget-friendly ideas to build community and boost renewals

💬 Favorite Quote:

"If I’m gonna be here, I’m making it everybody’s problem...in a fun way."

📌 Whether you're new to the industry or a seasoned pro, Ali’s insights will inspire you to lean into empathy, connection, and consistency—on and off the leasing floor.

👉 Don’t forget to like, comment, and subscribe for more episodes!

🔗 Connect with us on LinkedIn - https://www.linkedin.com/showcase/the-multifamily-mind/?

🌐 Visit salesmail.com – proud sponsor of this episode.