In this episode, we explore Agentforce, Salesforce’s leap into the world of agentic AI, and what it means for the future of enterprise automation. We break down how Salesforce is integrating intelligent agents across its ecosystem to handle everything from lead qualification and pipeline management to customer support and campaign execution — autonomously. Learn how this shift is redefining CRM, streamlining workflows, and unlocking new levels of productivity for sales and marketing teams. We also discuss what this means for other enterprises: how to build or integrate agentic systems that adapt, learn, and act — with or without Salesforce. If you're in sales ops, RevOps, or enterprise tech, this episode is your roadmap to the AI-powered future of CRM.