We have a special guest Karen who is our Credit card integration specialist at Salon iQ. 

Karen has worked with Salon Owners to ensure their card machine is working as best it can for them, as well as keeping the rates down that they pay to accept card payments from clients. 

Watch our short video here - Credit card Integration

What are the benefits of having your card machine integrated with Salon iQ?

How easy is it?

How long does it take?

All these questions and more are answered in this Podcast, definitely one not to miss.

So who is Cara? 

What does she do? 

What's her background?

We find out a little more about our wonderful educator Cara from starting off as an assistant learning the trade to coaching teams at Carphone Warehouse and now she sees herself on the road helping Salon Owners run their business more smoothly, taking away the everyday stresses with the help of easy to use salon software.

An early morning start with a trek under the streets of London, then onto Virgin to the city of Manchester.

It's amazing how much work you can get done when others no your are busy, although it was 7 hours of travelling to get to a meeting it was 7 hours of travelling well spent. 

Wifi connection and Starbucks coffee in hand what more could you ask for?

We all have good intentions to make that call and learn a little more about a certain topic. However getting round to it sometimes just takes forever or doesn't even happen. 

That's OK, life does get in the way.

Account reviews do not need to be stressful or long winded - here at Salon iQ we make them easy and focus on the areas you want to talk about.

If there is something we feel you are missing that could have a big impact on the results you are getting from your Salon Software then of course we will certainly mention them.

Contact Rhea 01892 280123 or email [email protected]

26% of bookings are made when your salon is closed. True or False?

Do you offer your clients to book appointments in your hair and beauty salon when you are closed?

To keep your salon consistent without declining in client numbers and without any growth - how many clients do you need in your salon each week/month?

You may be surprised at the answer - listen to the Podcast to find out.

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We went live with our webinar today on the Hub and have already had some great feedback, did you register and watch? If you missed it don't panic, will tell you how to watch it.

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Apple or Pear? It's definitley Apple but with non existent customer service at Carphone Warehouse - no proof of purchase  and no phone. What will happen next?

Booking Apps' are the way forward when it comes to making reservations whether that be for hotels, restaurants or hair and beauty appointments. 

At Salon iQ we create Salon App's designed to suit and show off your salon. Plus you can decide if you want your clients to also purchase gift cards, make deposits and track loyalty points on the App.

In this Podcast Rhea our App Guru tells us a little more about your booking app.

I was finding that I didn't even have the time to plan, let alone plan for it to be successful.

How do you plan for a successful month? Do you just have your fingers an toes crossed and hope for the best?

In this episode I discuss my experience with customer service that I had today and how I was encouraged to go else where...but why?

Customer service - how do you compare?

Do you go the extra mile?

Are you willing to help your clients when they have an enquiry?

Delegation can be a tough thing but the best thing when done right.

It takes time to let go of certain tasks but if it means getting the job done then why wouldn't you?