Technology can’t replace compassion, but it can amplify it.

In this powerful episode of Drag & Drop, Sam Riggleman shares how The Luke Commission (TLC) built Luvelo, a mobile-first enterprise suite transforming healthcare delivery across Eswatini and beyond.

What began as a few spreadsheets and manual processes evolved into one of Africa’s most advanced low-code healthcare ecosystems, 40+ live applications, zero-downtime deployments, and a multi-tenant architecture built entirely on OutSystems.

Sam shares the deeply human story behind this transformation, how a small, purpose-driven team leveraged technology, AI, and relentless compassion to save lives, empower local developers, and deliver care to thousands of underserved communities.

In this episode:

🔘 How The Luke Commission scaled compassionate care through OutSystems.
🔘 Why operational efficiency can save more lives than any medicine.
🔘 How 4 years of continuous innovation shaped the Luvelo ecosystem.
🔘 The power of empowering local teams for lasting impact.
🔘 How AI and Agent Workbench are redefining healthcare workflows.

A story of purpose, innovation, and humanity proving that low-code and AI can drive change where it matters most.

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Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC builds AI-ready, low-code-enabled teams.

We help organizations move from AI pilots to real production execution through:

• Strategic Staffing
• Enterprise AI & Low-Code Training
• Agentic AI Bootcamps
• CoE & Governance Advisory

AI creates momentum.
Execution creates advantage.

Whether you're scaling delivery or building your AI capability — we help you build it right.