SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com

Is great/human-generated enterprise content still relevant? And how does today's content strategy and AI content hype stack up with my views on reaching B2B audiences? Can I tie this back into the hype (and potential) of AI for content distribution and hyper-personalization? To sort this out, it took a live/opinionated audience, and a special guest appearance by CRM analyst Thomas Wieberneit of CRM Konvos and more. Wieberneit is an excellent foil and sounding board, and I think we actually got somewhere on all of this.

Yep, it's that time again. Join Brian and Jon for their rollicking review of the highs and lows of the enterprise event circuit - along with their article picks and pans. Speaking of article picks, special guest Hyoun Park will join the show to talk about his notable blog post on the state of IT FinOps. We'll also revisit Hyoun Park's landmark post on the "instant mediocrity" of generative AI and what's changed since then. As always, bring your smartest and savviest commentary... Note: to check the slides, catch the video replay as always at https://www.youtube.com/@jonreedofdiginomica

In the end, shouldn't analyst relations service customers better? Shouldn't enterprise analysts advocate for customer concerns? After discussing CIO pitfalls/opportunities with Tim Crawford of AVOA, we pick up in this podcast with a spirited discussion of the future of analyst relations - with a vigorous chat of experts keeping us on track. This was not always an easy talk, getting into issues of independence and disclosure, but these are important topics in the analyst industry. Note 1: Crawford's response to this was sparked by Jon's post on next-gen analyst relations: https://diginomica.com/what-does-next-gen-analyst-relations-look-and-why-should-customers-care. Note 2: The CIO section of this conversation is not yet released as an audio podcast. You can see the entire show on video replay at https://www.youtube.com/@jonreedofdiginomica.

On the final day of ASUG Tech Connect, Jon gets a strong (overdue) podcast debut from Jelena Perfiljeva of the Boring Enterprise Nerds. During this taping, Perfiljeva was fresh off her interactive session on the state of SAP developers - where clean core turned into the topic that stirred up the room. Perfiljeva explains why, which leads to a different discussion of clean core than Jon was expecting. The two also discuss the impact of AI on SAP developers, and why the sessions at Tech Connect brought customer concerns to the fore. They also trace back to Jelena's emergence in the SAP community, and why strong/outspoken voices matter to customers. Audiophile note: to remove static from the recording Jon's audio had to be adjusted, but this was still the best of the two recordings and hopefully is a good level of listenability for you.

At the end of a vigorous session with Unit4's leadership team, Jon Reed and Brian Sommer camped out in an unused conference room to break down what they learned. While successfully dodging interruptions from the hotel staff, Brian and Jon hash out Unit4's "self-driving" cloud ERP approach, the service industries they are targeting, and why this vendor brings the right cloud ERP issues to a head. The talk shifts to Unit4's potentially problematic end-of-maintenance deadline, and why they are handling this differently than we might expect. The pros and cons of Unit4's approach to AI are also covered - and Unit4 gets kudos for one of the few analyst days without any NDA material of note, which makes it easy to share an open podcast discussion with all.

In this 15 minute companion podcast, Jon Reed asks Esteban Kolksy about the highlights of his "Beyond Gen AI" panel - and why active inference AI shook up the AI conversation this week. Active inference AI still has a lot to prove, but because it is *not* from the deep learning area of AI, its promise lies in moving beyond probabilistic AI (correlations) into a causal form of AI with a world model. In turn, the contrast highlights the shortcomings of LLMs, and gives Kolsky an AI to consider that he hasn't skewered on LinkedIn. For more on active interference AI, check out the work of Denise Holt, who appeared on the panel and keynoted at CCE. Also check out the work of Dr. Karl Friston of active inference AI vendor Verses. One Holt blog post: https://deniseholt.us/active-inference-ai-the-future-of-enterprise-operations-and-industry-innovation/

For part one of this on-site podcast from Constellation Connected Enterprise 2024, we have the triumphant return of Jon's sparring partner and occasional enterprise muse Esteban Kolsky, who has launched a new customer intelligence venture with Alan Berkson. Why? And how has this re-inspired Kolsky? We get into the context of the stale and/or noisy approach to enterprise advisory, and how Kolsky found a way out of his LinkedIn AI vinegar posts, without backing down from his AI criticism. Note: the AI part of this conversation, including how active inference AI shook up CCE 2024, is in the shorter companion podcast. Note: if you believe in unscripted, unsponsored unfiltered enterprise convos like these, consider a rating or share, it matters.

On the final media/analyst day of UiPath Forward, Jon sat down with diginomica's own Alyx Macqueen, who makes their podcast series debut. Macqueen has been tracking UiPath closely, but given the AI agents fanfare and CEO Daniel Dines proclaiming an "act two" for the company, much has changed. What does this mean for customers, and what did we learn on the show floor? Macqueen shares their take, and we compare notes on our interviews and what we found pressing into the change from RPA to agentic AI - and where customers are coming from. We also explain why UiPath's keynotes were a cut above what we've heard this event season. Note: we had a bit of background noise to contend with here, some of that has been edited in post production.

Analyst Josh Greenbaum has been doing deep dives into the SAP Spend portfolio for years. Now it's time to assess the progress, via SAP Spend Connect 2024. After two days on the ground in Vegas, Josh and Jon grab a surprise quiet location and tape this rundown, looking at issues such as: can SAP Promote finally bring smaller suppliers needed network visibility? What were the highs and lows of the show, and what did we learn from customers and show floor demos? How does Josh view the growth of SAP Business Network - and what does SAP need to do from here? Can SAP Business Network provide a welcome and different way into SAP innovation than GROW and RISE? Let's hash it out...

Many events have passed since our post-Sapphire clean core review. Time to hash out AI, clean core and more - in the context of ASUG's fall events, and fresh research data. Analyst Josh Greenbaum, ASUG CEO Geoff Scott and your host Jon Reed rejoin for another unscripted review of event lessons learned - from SAP shows and beyond.

Along with Geoff's new ASUG data, Jon shares his top event gripes and learnings; Josh shares his clean core/BTP findings. Then we look ahead to what we want to learn from ASUG Tech Connect, and why Enterprise Architects are central to the changes afoot.

Show notes: 1 - 31:00 - fall event reviews, ASUG research findings, clean core, and AI hype vs customer reality

31:00 - SAP TechEd news review

51:00 - ASUG Tech Connect preview, why Enterprise Architects matter, and community as a learning framework

Jon recommends listeners look at SAP's Knowledge Graph pursuits, a notable TechEd topic not covered in this podcast.