SAP Concur Conversations

From the original graphical user interface (GUI) and using a mouse to manage business expenses, to leveraging artificial intelligence (AI) and machine learning (ML) to create context for spending and identify patterns, finance has always been central to the digital revolution. Join us as some of the original members of the SaaS and ERP landscape and former SAP Concur senior executives have a conversation with the Director of the Value Delivery Group at SAP Concur, to share their insights on the ‘then and now’ of how technology impacts finance and accounting for a perspective on how to manage your organization today. 

 Transcript | Key Points

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“I always liken Concur to a condominium building; if you have been on the Concur platform for 10 years and every time you move somebody into the new building, you let them decorate their condo the way that they want it, they have their own set of expense types, their own set of processes, you may have over-engineered your system. So, to really make sure that your system is optimized for those expansions, you need to try to streamline where you can,” shares a Managing Director of the Lyndon Group. Enjoy every moment of this practical podcast conversation between our panellists where you’ll learn how to transform your organization’s spend management to meet the rapidly changing needs of a post-pandemic, global business environment

Transcript | Key Points

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Taking a spend management program from excellent to astounding is a speciality that Huron does for its SAP Concur partner customers daily. This certainly was the case for Penn State University, one of the longest-running higher education customers of SAP Concur solutions who was ready to optimize and modernize their spend management program and ERP system. Penn State University leveraged the SAP Concur Higher Education Leadership Forum (CHELF) to confirm with their industry colleagues that Huron was the right partner for them, and then transformed their program before and during the global pandemic. “How do we take the technologies that we have, and the expertise we have, and the needs of different organizations, and just get creative with the stuff to make it work?” asks a Senior Solutions Consultant for SAP Concur, in this compelling podcast conversation with a Consulting Manager for Huron. Discover innovation and community at its finest as they walk us through this incredible transformation story for Penn State University. 

 Transcript | Key Points

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Whether you’re dreaming of working from an exotic island, moving somewhere with affordable housing, or can’t wait to get back to corporate office life, “there's a lot of diversity in terms of what it means to be working outside of the office, and any of those choices involve complexity for the company,” shared a EY Americas Mobility Markets Leader. “EY surveyed 16,000 employees in 16 countries and found that:

• 65% of employees said they felt that this hybrid mix will increase the company's productivity
• 65% said that it will support creativity
• 54% said that it will positively impact the ability to solve problems efficiently

So, you're hearing employees say they believe that it's tremendously valuable to move to a hybrid model and that it will increase productivity, creativity, and problem-solving within the organization.” Listen to our panellists “discuss the challenges related to remote work and the critical nature of keeping the dialogue going between HR, finance, leadership, and the employees.” 

Transcript | Key Points

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When it comes to information technology, there are specialists that focus on operations, software, development, and logistics and then others that focus on business -but few that can do both. We spoke with one of these unicorn IT and business subject matter experts at Penn State University. “Historically, it's sort of been the wild, wild west in terms of process…One of the things that my group in central IT is interested in is building out better ways to do things that we can identify here in our own shop to get our own house right. But then also provide those examples, and resources of how we're doing process improvement out to other units, and groups within Penn State,” shared the Operations Analyst and Manager of Analysis and Audit for Penn State University. Listen to this podcast interview, hosted by a Solutions Consultant for SAP Concur Solutions, for insights to wrangle your own business and IT process. 

Transcript | Key Points

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As business travel becomes safe again, organizations are empowering their employees with greater autonomy to use their best judgement and comfort levels to determine when, where, and how to meet with clients and team members. Get thinking about your post-pandemic travel program by listening to a candid and jovial conversation between a Principal Solution Consultant at SAP Concur, and a Practice Lead of Corporate Travel for Acquis Consulting Group. “Sometimes some of the smallest edits lead to the broadest strokes of impact. This is one of those times where we have an incredible amount of opportunity to do that,” shares our panellist. Fine-tune your organization’s travel program to today’s travel standards to have the greatest impact.

Transcript | Key Points

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From building the right reporting, to creating awareness, to guiding behavior, and making direct contributions, there’s a lot that organizations can do right now to increase their sustainability.

 We asked a Senior Value Consultant for the Value Experience Group at the SAP Concur organization and a Senior Consultant and Sustainability SME for our partner, TCG, to share their expert perspective on how to transform corporate sustainability programs in a two-part podcast series. In the previous episode, they provided insights on key terms on how to build a roadmap to sustainability for organizations.

Transcript | Key Points

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As we look for ways to increase corporate sustainability, it can be difficult to know where to start. Understanding key terms as well as what to measure empowers organizations to set science-based targets, and then to monitor and adjust.

We asked a Senior Value Consultant for the Value Experience Group at the SAP Concur organization and a Senior Consultant and Sustainability SME for our partner, TCG, to share their expert perspective on what sustainability means for corporations. In the next episode, we’ll move into how to use this understanding to transform your organization’s sustainability measures and impact.

Transcript | Key Points

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The disruptive environment of the pandemic has unified our workforce through empathy, humility, and resourcefulness, all of which have helped promote business continuity. Communication and work policies around business travel have become more focused on ensuring employee safety in addition to compliance. Managers assessing whether to approve a business trip must determine if it’s worth both the financial and human capital risks. Building contingency plans around the outcomes for business continuity are also about being ready to flip the switch when the next disruption occurs.

Listen in to a Vice President of the Value Experience Group at SAP Concur solutions and a Consulting Director at Huron Consulting Group, on how organizations are shifting from measuring the ROI of travel to the Return on Travel (ROT). From car rentals to pre-approvals and home office environments, they discuss the new focal points of a resilient travel and expense program that’s ready for the next disruption in business continuity.

Transcript | Key Points

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