Solo Agent Kelli Hillmar shares: her approach to getting referrals from her Facebook friends, how to recognize life change events on social media, why referrals are 82% of her business, the power of sending personal handwritten cards by snail mail, why people in her church send her referrals, how she gets referrals from other agents in other states, her daily schedule, trading time off with her vacation partner, and how she positions her buyer to win in a hot market multiple offer situation.  Kelli is with Long and Foster in Columbia Maryland who sold 21 homes last year worth 9.5 million and earned 178 thousand in GCI.