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SC 100 - Upset Patients: How to Recover and Avoid Reputation Damage
💥 Reputation damage or recovery? How we handle upset patients has a huge impact on our revenue and reputation as a practice. One unhappy negative review can drive 22% of patients away and 90% of people will change their mind about a referral if the provider has bad, poor, or weak reviews.
✅ Available Resources: *Just Dropped* in our appWeekly Microlearning: 🪷 Soothing the Upset Patient 8-Week Series 🪷 https://www.upskillerylms.com/course/demo-weekly-soft-skills
✨ DEMO the upSKILLery™ app:
✨ Go to Apple or Android app store, search "upSKILLery"
✨ Create a login (free)
✨ Demo a few weekly upSKILLs
👍 If you found this insightful, hit the LIKE to let us know it resonated.
💬 Share in the comments your perspective and any topics you'd like to see us tackle!
👉 Subscribe to stay in the know.
📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials
🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07
If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.
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By The Patient Whisperers💥 Reputation damage or recovery? How we handle upset patients has a huge impact on our revenue and reputation as a practice. One unhappy negative review can drive 22% of patients away and 90% of people will change their mind about a referral if the provider has bad, poor, or weak reviews.
✅ Available Resources: *Just Dropped* in our appWeekly Microlearning: 🪷 Soothing the Upset Patient 8-Week Series 🪷 https://www.upskillerylms.com/course/demo-weekly-soft-skills
✨ DEMO the upSKILLery™ app:
✨ Go to Apple or Android app store, search "upSKILLery"
✨ Create a login (free)
✨ Demo a few weekly upSKILLs
👍 If you found this insightful, hit the LIKE to let us know it resonated.
💬 Share in the comments your perspective and any topics you'd like to see us tackle!
👉 Subscribe to stay in the know.
📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials
🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07
If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.