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SC 66 - Bad reviews: How to turn them into a positive!
The dreaded negative online patient review: 😨 how to handle it and even get it taken down! ⭐⭐⭐⭐⭐👉This is for: everyone with online patient reviews
🎙️ We're talking about: what to do when that low star rating comes through
💥 This is important because: 90% of consumers also will frequently change their mind about a referral if the provider has bad, poor, or weak reviews and a single negative review can drive 22% of patients away.
✅ This will help you: Identify gaps in your online review protocol (if you already have one in place) or prioritize creating an online review protocol (for both positive and negative reviews) BONUS: how we were successful at getting patients to remove negative reviews themselves - and how you can too.
👍 If you found this insightful, hit the LIKE to let us know it resonated.
💬 Share in the comments your perspective and any topics you'd like to see us tackle!
👉 Subscribe to stay in the know.
📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials
✅ Available Resources:
🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07
If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.
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By The Patient WhisperersThe dreaded negative online patient review: 😨 how to handle it and even get it taken down! ⭐⭐⭐⭐⭐👉This is for: everyone with online patient reviews
🎙️ We're talking about: what to do when that low star rating comes through
💥 This is important because: 90% of consumers also will frequently change their mind about a referral if the provider has bad, poor, or weak reviews and a single negative review can drive 22% of patients away.
✅ This will help you: Identify gaps in your online review protocol (if you already have one in place) or prioritize creating an online review protocol (for both positive and negative reviews) BONUS: how we were successful at getting patients to remove negative reviews themselves - and how you can too.
👍 If you found this insightful, hit the LIKE to let us know it resonated.
💬 Share in the comments your perspective and any topics you'd like to see us tackle!
👉 Subscribe to stay in the know.
📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials
✅ Available Resources:
🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07
If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.