The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)


Listen Later

Sprout Social's Director of Marketing Tara Robertson tells Intercom's Director of Content John Collins how building an empathetic, data-driven customer journey helps to ensure customer retention.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

...more
View all episodesView all episodes
Download on the App Store

The Ticket: Discover the Future of Customer Service, Support, and Experience, with IntercomBy Intercom

  • 4.6
  • 4.6
  • 4.6
  • 4.6
  • 4.6

4.6

72 ratings


More shows like The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

View all
This American Life by This American Life

This American Life

91,116 Listeners

99% Invisible by Roman Mars

99% Invisible

26,173 Listeners

a16z Podcast by Andreessen Horowitz

a16z Podcast

1,090 Listeners

Acquired by Ben Gilbert and David Rosenthal

Acquired

4,274 Listeners

Y Combinator Startup Podcast by Y Combinator

Y Combinator Startup Podcast

222 Listeners

Intercom on Product Management by Intercom

Intercom on Product Management

41 Listeners

Intercom on Customer Engagement by Intercom

Intercom on Customer Engagement

5 Listeners

Worklife with Adam Grant by TED

Worklife with Adam Grant

9,203 Listeners

HBS Managing the Future of Work by Harvard Business School

HBS Managing the Future of Work

107 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

9,805 Listeners

Hard Fork by The New York Times

Hard Fork

5,489 Listeners

The Rest Is Politics by Goalhanger

The Rest Is Politics

3,214 Listeners

Lenny's Podcast: Product | Career | Growth by Lenny Rachitsky

Lenny's Podcast: Product | Career | Growth

1,366 Listeners

The News Agents by Global

The News Agents

997 Listeners

The Economics of Everyday Things by Freakonomics Network & Zachary Crockett

The Economics of Everyday Things

1,648 Listeners

Beyond The Prompt - How to use AI in your company by Jeremy Utley & Henrik Werdelin

Beyond The Prompt - How to use AI in your company

56 Listeners

The Rest Is Politics: US by Goalhanger

The Rest Is Politics: US

2,233 Listeners