Sign up to save your podcasts
Or
Share Scale: How Yelp drove down churn by building a customer success org (S02:E01)
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Scale: How Yelp drove down churn by building a customer success org (S02:E01)
Kayti Sullivan (Yelp) chats to Kaitlin Pettersen (Intercom) about why at a certain point of growth, companies need to create a customer success organization to grow customer relationships and revenue.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
View all episodes
By Intercom
4.6
7272 ratings
Kayti Sullivan (Yelp) chats to Kaitlin Pettersen (Intercom) about why at a certain point of growth, companies need to create a customer success organization to grow customer relationships and revenue.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
More shows like The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
View all
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
535 Listeners
The Official SaaStr Podcast: SaaS | Founders | Investors
176 Listeners
Startups For the Rest of Us
702 Listeners
a16z Podcast
1,094 Listeners
HBR IdeaCast
1,837 Listeners
TED Business
1,109 Listeners
How I Built This with Guy Raz
30,234 Listeners
Y Combinator Startup Podcast
226 Listeners
Intercom on Product Management
41 Listeners
Intercom on Customer Engagement
5 Listeners
/ideas
8 Listeners
Think Fast Talk Smart: Communication Techniques
805 Listeners
All-In with Chamath, Jason, Sacks & Friedberg
9,933 Listeners
Dwarkesh Podcast
506 Listeners
Huberman Lab
29,265 Listeners
The AI Daily Brief: Artificial Intelligence News and Analysis
593 Listeners
The Next Wave - AI and The Future of Technology
61 Listeners