The Customer Commerce Podcast

Scaling a Business While Keeping Family First: The Secret Behind This Businesses 300% Growth


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In this episode, Australian business owner Rick Ogge, co-founder of Beyond Plumbing Supplies Australia, shares his journey of launching a plumbing supply business with three friends during the pandemic

He opens up about the challenges, surprises, and lessons of entrepreneurship, from targeting a niche market to engaging customers and building strong partnerships.

Rick also reflects on the balance between business and family life, emphasizing why relationships matter more than profits

Whether you're a business owner or just starting out, this episode is packed with insights on customer service, marketing, and navigating the unexpected in business.

🎧 Tune in for:
✅ Smart marketing strategies for the plumbing industry
✅ The power of customer engagement and feedback
✅ Finding the right balance between business and family
✅ How partnerships can fuel business growth


Read more about Beyond Plumbing Supplies Australia's business journey HERE!


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The Customer Commerce PodcastBy StoreConnect