This podcast episode focuses on the significance of the customer experience in business. Lindsay mentions the need to prioritize the customer experience over business goals, as a great experience can help achieve those goals. However, they also caution against creating an experience that cannot be sustained. The episode includes examples of integrating tools and platforms into a business's website and the importance of aligning them with the business's capabilities. The host emphasizes the need to consider sustainability and reach out for help if needed.

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Music Credit: Trust The Vibes by Vincent Tone

A Podcast Launch Bestie production