Dr Stella Lee has over 20 years of progressive experience internationally in consulting, planning, designing, implementing, and measuring learning initiatives. Today her focus is on large scale learning projects including enterprise-wide e-learning strategy and governance, learning management system (LMS) evaluation and implementation, learning analytics, and artificial intelligence applications in learning.  Stella has most recently consulted for the LMS implementation project at TransLink, the tra

I talk to many freelancers that get repeat business so often, they never have to look for clients. But what if you did work for them you don't want to do anymore, or you grew out of? How do you handle unreasonable requests? How do you handle customers that want to haggle your rates?

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