Scoop Insight

What sets inDrive apart in Malaysia’s crowded e-hailing market? Unlike other platforms, inDrive runs on a “willing buyer, willing seller” model, where passengers and drivers agree on a fare with no surge pricing.

In this episode of Scoop Insight, we speak with Govin Kumaar (Country Representative) and Shaerine Kaur (Communications Manager, South East Asia) from inDrive about:

🚖 Their unique pricing model and how it benefits both passengers and drivers

📊 Expansion in Malaysia – with over 30,000 drivers already onboard and a 2025 target of 40,000

💰 What percentage of fares drivers really take home

💳 Why cash and QR code payments still dominate the region

⚖️ Regulatory challenges including compliance steps taken

🛡️ Safety features for riders and drivers, plus thoughts on the new Gig Economy Bill

Whether you’re a passenger curious about fare negotiations, a driver exploring new platforms, or simply following the future of the gig economy, this episode gives you an inside look into how inDrive is reshaping the e-hailing industry in Malaysia and beyond.

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ASEAN’s non-interference policy has left a power vacuum — and lawyer & human rights activist Michelle Yesudas draws a connecting thread between borderland exploitation, Malaysia’s treatment of asylum seekers, and growing civil unrest at home. From the hidden horrors of trafficking compounds to the public anger driving 'Turun Anwar', this episode of Scoop Insight examines what happens when governments ignore the voices of the vulnerable.

President of the Malaysian Organization of Vape Entity (MOVE) Samsul Kamal Arrifin joins Scoop Insight to break down the government's decision to implement a nationwide vape ban. Is it a bold public health move or a policy clouded by misinformation and inconsistency? We explore what this means for consumers, businesses, and the black market.

As ASEAN prepares for another critical five-year cycle, its human rights body, The ASEAN Intergovernmental Commission on Human Rights (AICHR), has released a new work plan. But will it matter? Human rights lawyer and AICHR representative Edmund Bon joins Scoop Insight to examine AICHR’s future, its structural limits, and whether Malaysia’s concluding ASEAN chairmanship can bring change.

In a time when viral often means unethical, Scoop Insight invites Mediha Mahmood, CEO of Content Forum Malaysia, to talk about the importance of online ethics, the Content Code’s role in guiding creators, and how Malaysians can reclaim trust and civility in the digital age.

What drives crime in Malaysia? How much of it do we actually see? Crime analyst Kamal Affandi Hashim takes us deep into the psychology of offenders, the socio-economic triggers, and how Malaysia's criminal landscape has evolved. With a decade of experience in the Royal Malaysian Police (PDRM), Kamal shares insights on how and why crime happens, from petty theft to full blown murder, on this gripping episode of Scoop Insight.

With online scams, cyberbullying, and misinformation on the rise, how can Malaysians protect themselves and their families in the digital age? Derek Fernandez, Commission Member of MCMC, joins us on Scoop Insight to share how the Kempen Internet Selamat is tackling these challenges head-on as we explore policy moves, public education efforts, and practical tips to help you stay secure, informed, and responsible online.

Online romance scams are becoming a serious problem in Malaysia, with scammers preying on trust and vulnerability in search of quick financial gains. In 2023 alone, Malaysians reported losses exceeding RM100 million due to these scams, which are often carried out through social media platforms and dating apps. Victims span all age groups, genders and backgrounds, often losing not just money but also emotional stability and confidence in others.

In this eye-opening episode, a victim named “Maria” shares her harrowing story of losing her life savings to an online love scammer. Her account sheds light on the manipulative tactics scammers use, from building emotional connections to fabricating urgent financial emergencies.

The episode also features expert insights from Crime Prevention Specialist Shamir Rajadurai, who will explain how these scammers operate, the platforms they exploit, and the warning signs everyone should know. He also highlights actionable tips for protecting yourself online and what to do if you’ve already fallen victim to a scam.

Romance scams are not just a distant threat—they are happening to real people every day. Scoop Insight aims to educate and empower listeners to stay vigilant and protect themselves and their loved ones from falling prey to these schemes.

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Authorities and Hotlines for Reporting Scams

Cyber999 Help Centre (Cybersecurity Malaysia)

Website: www.cybersecurity.my

Hotline: 1-300-88-2999

Email: [email protected]

Description: Provides assistance for cybercrime incidents, including online scams and phishing attacks.

Royal Malaysia Police (PDRM)

Website: www.rmp.gov.my

Hotline: 03-2610-1559 / 03-2266-2222

Description: File a police report and provide all evidence (e.g., transaction details, messages, emails) to assist in investigations.

Malaysian Communications and Multimedia Commission (MCMC)

Website: www.mcmc.gov.my

Hotline: 1-800-188-030

Description: Handles complaints related to online scams and digital fraud.

National Scam Response Centre (NSRC)

Hotline: 997

Description: A dedicated hotline for reporting scams. Acts as a centralized response center for fraud cases.

Bank Negara Malaysia (BNM)

Website: www.bnm.gov.my

BNMTELELINK: 1-300-88-5465

Description: For cases involving unauthorized bank transactions or fraud through financial institutions.

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Mental Health Support for Victims

Befrienders Malaysia

Website: www.befrienders.org.my

Hotline: 03-7627-2929

Description: Offers free, confidential emotional support for anyone in distress, including scam victims dealing with emotional trauma.

Mental Health Psychosocial Support Services (MHPSS)

Hotline: 03-2935-9935 / 014-322-3392

Description: Provides psychological support for individuals coping with mental stress, including financial distress.

In the first episode of Scoop Insight, we break down the key objectives of Malaysia's Budget 2025; exploring the country’s tax revenue strategies and focusing on expanding the tax base. With discussions on whether it’s time to revisit the Goods and Services Tax (GST), and the role of sin taxes on tobacco, alcohol, and gaming, we ask: Are these convenient targets for revenue generation due for an increase? What are the consequences of implementing taxes without fully considering their broader impact?

Moderator: