Your customer's IT Director approves a quote for service, but after the service is done the customer's CEO says, “I didn’t ask for that service, it shouldn't have been approved and I’m not paying for it.”  It’s called “scope denial” and it's painful and expensive situation to fix.  Want to avoid it?  Listen up.

Your customer's IT Director approves a quote for service, but after the service is done the customer's CEO says, “I didn’t ask for that service, it shouldn't have been approved and I’m not paying for it.” It’s called “scope denial” and it's painful and expensive situation to fix. Want to avoid it? Listen up.

Your customer's IT Director approves a quote for service, but after the service is done the customer's CEO says, “I didn’t ask for that service, it shouldn't have been approved and I’m not paying for it.”&nbsp; It’s called “scope denial” and it's painful and expensive situation to fix.&nbsp; Want to avoid it?&nbsp; Listen up.
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Scope Denial: It’s Real (and Much Worse Than Scope Creep)

Brad Gross, one of the top technology law attorneys in the country, discusses security, licensing, and contract issues for MSPs.  Learn what you’re doing wrong and how to fix it, so you can sleep more soundly and focus on what you do best.



Contact: brad@bradleygross.com

Business

Technology

Brad Gross, one of the top technology law attorneys in the country, discusses security, licensing, and contract issues for MSPs. Learn what you’re doing wrong and how to fix it, so you can sleep more soundly and focus on what you do best. Contact: brad@bradleygross.com

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Scope Denial: It’s Real (and Much Worse Than Scope Creep)

Scope Denial: It’s Real (and Much Worse Than Scope Creep)