Leading with Intention: A Conversation with Bronwyn Clark

In this first of two conversations with Bronwyn Clark, Carlene and Sara sit down with a pharmacist and leader whose career has been defined by purpose, resilience, and a deep commitment to the profession. Bronwyn shares her leadership journey with remarkable candour — from the experiences that first awakened her sense of responsibility to others, to the moments of doubt, redirection, and clarity that have shaped who she is as a leader today. Her story is both grounding and genuinely galvanising.

The conversation explores what intentional leadership looks like in practice: how to lead when you don't have all the answers, how to build trust with the people around you, and why the most powerful leaders are often the ones who listen more than they speak. Bronwyn brings a perspective that is as warm as it is sharp — and her ability to articulate what leadership feels like from the inside is something every pharmacist who has ever wondered if they're doing enough will find deeply reassuring.

What Does Leadership Really Mean in Pharmacy?

Leadership is one of the most used — and most misunderstood — words in pharmacy. In this opening episode of the Leadership series, Carlene and Sara step back and ask the question that doesn't get asked enough: what does it actually mean to lead in a profession like ours? Drawing on their own experiences navigating the complexities of pharmacy across clinical, commercial, and advocacy spaces, they explore the gap between the leadership we're told to aspire to and the leadership we actually see modelled around us.

This episode sets the tone for a rich four-part series featuring a guest whose insights on leadership have resonated deeply across the pharmacy profession. Carlene and Sara reflect on what it took for them to see themselves as leaders, why so many pharmacists — particularly women — resist that label, and what changes when you finally claim it. Whether you're leading a team, a practice, or simply your own career, this conversation is an invitation to think bigger about what you're capable of.

Reflecting on Growth: Individual Betterment Recap

Carlene and Sara return to close out the Individual Betterment series with a reflective and energising recap episode. Drawing on their rich conversations with Seena Haines and their own experiences as pharmacists, advocates, and women committed to ongoing growth, they distil the themes that resonated most — and sit with the questions that are still worth asking. This is the kind of honest debrief that only happens between two people who genuinely care about the work.

The episode closes the series with both warmth and a clear call to action. Individual betterment is not a one-time event — it is a lifelong orientation toward becoming more of who you are capable of being. Carlene and Sara invite listeners to reflect on what this series stirred in them, what one small step they might take next, and why choosing yourself is never a selfish act. It is, in fact, where everything else begins.

Episode: 17 Individual Betterment Pillar with Seena Haines - Part 2

Title: Boundaries, Self-Compassion & Legacy: The Future of Pharmacist Well-Being - Part 2 with Seena Haines

Description:

In part 2 of our conversation with Seena Haines, Carlene McMaugh and Sara Murdock explore the deeper, more personal dimensions of individual betterment—the ones that transform not just careers, but lives.

How do you overcome imposter syndrome and build unshakeable confidence? What does it look like to say “no” without guilt when you’re wired to help everyone? And how do you find mentors who prioritize your well-being, not just your climb up the ladder? Seena tackles these vulnerable questions head-on, offering powerful frameworks grounded in self-compassion and emotional wisdom.

But this episode goes further. Seena shares her vision for the “new standard” of pharmacist well-being—one where taking care of yourself isn’t selfish, it’s a professional responsibility to your patients. She discusses how to encourage the next generation to see the whole person, not just the pharmacy degree, and what true legacy looks like when you step back and reflect on your career.

This is essential listening for any pharmacist ready to reclaim their well-being, set healthy boundaries, and help shape a profession that values the people within it.

Tune in to discover: How to use self-compassion for advancement, strategies for setting guilt-free boundaries, how to find well-being-focused mentors, the “whole person pharmacist” framework, Seena’s vision for the future of pharmacy, and how individual betterment becomes a gift to your patients and your profession.

Hosted by: Carlene McMaugh & Sara Murdock | Guest: Seena Haines

Episode: 16 Individual Betterment Pillar with Seena Haines - Part 1

Title: Beyond the Resume: Redefining Individual Betterment - Part 1 with Seena Haines

Description:

Carlene McMaugh and Sara Murdock sit down with Seena Haines to explore the Individual Betterment Pillar through a lens that goes far beyond clinical credentials and certifications.

In a profession that often measures success by “more”—more credentials, more clinical hours, more achievements—Seena challenges pharmacists to think differently about what true betterment really means. This conversation tackles the hard questions: How do you build holistic growth when the culture rewards perfection? Why is emotional intelligence just as critical as your pharmacokinetics knowledge? And what does it actually mean to belong in your workplace, not just fit in?

Seena shares her insights on the perfectionism trap that ensnares high-achieving women in pharmacy, how proactive resilience prevents burnout before it strikes, and the micro-habits that busy pharmacists can implement today—even with barely time for lunch. This is a candid discussion about redefining success and investing in yourself as a whole person, not just a professional.

Tune in to discover: How to break free from the “more is better” mentality, the connection between belonging and individual growth, practical resilience strategies, micro-habits for well-being, why emotional intelligence matters in your betterment journey, and how to pursue excellence without chasing perfectionism.

Hosted by: Carlene McMaugh & Sara Murdock | Guest: Seena Haines

Episode 15 The Individual Betterment Pillar

Title: Investing in Yourself as a Pharmacist

Description:

In this episode, Carlene McMaugh and Sara Murdock dive deep into the Individual Betterment Pillar—a fundamental foundation for pharmacists who want to build fulfilling careers and maintain excellence in an ever-evolving healthcare landscape.

What does it truly mean to invest in your own growth and development as a pharmacist? From continuing education and clinical skill-building to personal wellness, professional confidence, and mental health, the Individual Betterment Pillar encompasses the intentional choices you make to become the best version of yourself—both professionally and personally.

Carlene and Sara explore why so many pharmacists neglect this crucial pillar, the real consequences of stagnation, and the transformative power of commitment to continuous improvement. They discuss practical strategies for balancing ongoing learning with demanding pharmacy practice, how to identify your growth areas, and why investing in yourself directly impacts patient care, career satisfaction, and financial success.

Whether you’re early in your pharmacy career or a seasoned practitioner, this episode offers actionable insights on building a sustainable culture of self-improvement and staying relevant in a rapidly changing profession.

Tune in to discover: Why individual betterment matters more than ever, how to prioritize your own growth without burnout, the connection between personal development and professional success, and concrete steps to start your betterment journey today.

Hosted by: Carlene McMaugh & Sara Murdock

Episode 14 - Sara and Carlene Talk about Networking and Mentoring

Recap Episode 13 Ownership Pillar Insights with Julie Kadina

Title: Recap: The Ownership Pillar Deep Dive - Key Insights from Julie Kadina

Description:

Join Carlene McMaugh and Sara Murdock as they recap their compelling two-part conversation with pharmacy owner Julie Kadina about the Ownership Pillar. In this bonus episode, the hosts break down the most impactful takeaways and distill Julie’s wisdom into actionable insights you won’t want to miss.

From the critical mindset shifts required to build a successful pharmacy business to the specific obstacles that separate dreamers from doers, Carlene and Sara highlight the standout moments that resonate most with aspiring pharmacy entrepreneurs. This recap episode is perfect for listeners who want to revisit the best advice, catch what they might have missed, or get a condensed version of Julie’s proven strategies for pharmacy ownership and niche market success.

Whether you’re considering taking the leap into ownership, refining your business strategy, or simply looking for inspiration from someone who’s done it, this episode delivers the concentrated gold from our full Julie Kadina series.

What you’ll hear: The top lessons from Julie’s journey, the non-negotiable elements of successful pharmacy ownership, practical wisdom for building a sustainable practice, and Carlene and Sara’s own reflections on what it takes to thrive in today’s pharmacy landscape.

Perfect for: Pharmacists exploring entrepreneurship, pharmacy owners looking to scale, and anyone curious about the future of independent pharmacy.

Hosted by: Carlene McMaugh & Sara Murdock | Featuring insights from: Julie Kadina, Pharmacy Owner

Episode: 12 Ownership Pillar with Pharmacy Owner Julie Kadina - Part 2

Title: The Ownership Pillar: Building Your Pharmacy Empire - Part 2 with Julie Kadina

Description:

In part 2 of our conversation with pharmacy owner Julie Kadina, we dive deeper into the strategic elements of building and scaling a successful pharmacy business. Carlene McMaugh and Sara Murdock continue exploring the Ownership Pillar through Julie’s experienced lens.

This episode focuses on proven strategies for overcoming the obstacles that derail many pharmacist entrepreneurs, plus specific guidance for those interested in developing niche pharmacy services. Julie shares candid advice on what pharmacists should know before taking the leap, how to differentiate your pharmacy in a competitive market, and the systems that separate thriving practices from struggling ones.

If you’ve ever wondered if pharmacy ownership is right for you, or how to build a sustainable niche practice, this episode delivers the real talk and actionable strategies you need.

Tune in to discover: Winning strategies for pharmacy owners, how to identify and build your niche, and Julie’s top advice for pharmacists considering the ownership path.

Hosted by: Carlene McMaugh & Sara Murdock | Guest: Julie Kadina, Pharmacy Owner

Ownership Pillar with Pharmacy Owner Julie Kadina - Part 1

Title: The Ownership Pillar: Building Your Pharmacy Empire - Part 1 with Julie Kadina

Description:

In this first part of our two-part series, Carlene McMaugh and Sara Murdock sit down with successful pharmacy owner Julie Kadina to explore the Ownership Pillar—a critical foundation for pharmacists looking to take control of their careers and their futures.

Julie shares her real-world journey into pharmacy ownership, discussing the major challenges and obstacles she faced along the way. From navigating financial hurdles to managing operational complexities, she doesn’t shy away from the hard truths about what it takes to build a thriving independent pharmacy.

Whether you’re a pharmacist considering the leap into ownership or simply curious about what drives pharmacy entrepreneurs, this episode offers invaluable insights into the mindset, strategy, and resilience required to succeed. Plus, hear actionable advice specifically tailored for pharmacists exploring niche pharmacy opportunities.

Tune in to discover: The biggest obstacles new pharmacy owners face, how to overcome them, and why the ownership pillar matters more than ever in today’s evolving pharmacy landscape.

Hosted by: Carlene McMaugh & Sara Murdock | Guest: Julie Kadina, Pharmacy Owner