Join Amy Franco, Senior Director of Patient Liaisons at Scout, to explore how prioritizing patient satisfaction can lead to improved clinical trial outcomes. Amy shares Scout’s unique approach to easing the burden on both patients and sites through personalized travel coordination, reimbursements, and around-the-clock support. 

She highlights how arranging transportation or reimbursing for childcare can make trials more accessible and reduce dropout rates. The conversation also dives into how Scout’s global patient liaison team and portal technology streamline administrative tasks for sites. Tune in to learn how a patient- and site-centric approach can transform trial success.

Veeva's VP of Strategy, Bree Burks, reveals the strategic vision behind their groundbreaking free CTMS platform—a bold move designed to democratize technology access for clinical research sites of all sizes. Discover why Veeva prioritizes site success through standardization and simplicity, and how selecting the right technology partnerships can empower sites to scale operations and thrive.

Early investment in proper training doesn't just benefit new staff—it strengthens your entire organization and the research ecosystem. SCRS is ready to tackle industry-wide training gaps, transforming research assistants, coordinators, and business teams into confident contributors. Learn how this foundational knowledge accelerates success and helps your team navigate challenges with clarity and purpose.

Save your seat today for the hands-on "Back to Basics" workshop at the Global Site Solutions Summit this September in Orlando. This intensive training equips research newcomers with must-have skills to thrive in clinical trials.

Sit down with Rick Ward, Chief Commercial Officer at CRIO, to discuss the emerging concept of central eSource in clinical research. Rick explains how this model, which builds on the traditional eSource framework, can enhance standardization, streamline data collection, and reduce the burden of manual transcription. The conversation highlights the importance of site-driven technology, the flexibility required for real-world implementation, and the need for strong support infrastructure. Explore how CRIO’s approach is reshaping source documentation and creating new opportunities for both sites and sponsors.

Clinical research in Europe presents unique challenges, from navigating country-specific regulations to addressing language barriers and patient travel logistics. Scout’s Moisha Platto and Courtney Dodge share how tailored solutions are enhancing clinical trial efficiency across Europe and what this means for sites, sponsors, and patients. Hear strategies for improving patient engagement, streamlining reimbursements, and ensuring compliance with regional regulations. 

SCRS’s Karri Venn takes a deep dive into the current state of clinical research coordinator salaries with Stacie Merritt, Director at Ascension St. John Clinical Research Institute. We analyze compensation trends, including salary ranges and bonuses, and how organizations can remain competitive in a rapidly evolving job market. Learn how sites of all sizes and types are compensating their workforce and the key factors influencing coordinator pay. Don’t miss this essential conversation packed with data-driven insights to help your site refine its compensation strategy, improve staff retention, and stay ahead in a competitive workforce landscape. 

Clinical trials must represent the communities they serve—and the SCRS IncluDE Program is equipping research sites to make that a reality. In this episode, SCRS' Kathy Mickel sits down with Kim Ribeiro, IncluDE Program co-chair, to discuss how sites and industry partners can make trials more accessible to all communities. We tackle the importance of staying focused on the science, cutting through the noise, and having real conversations about what’s working (and what’s not). Tune in to hear why the IncluDE Site Solutions Summit is a must-attend event for sites, sponsors, and solution providers—and how you can be part of the collective shaping the future of representative research.

Megan Gross, Associate Director of Clinical Site Services at AiCure, shares how innovative strategies and AI-driven solutions are shaping the future of patient-centric clinical research. We explore common barriers to medication compliance, the role of trust and engagement, and how AI-powered technology can enhance adherence. Hear practical interventions that sites can implement to support participant adherence, engagement and retention.

David Vulcano, SCRS Honorary President, breaks down the recent ICH GCP R6 E3 revisions and explores their practical impact on clinical research sites. He discusses key topics such as the decentralization of trials, updated record retention guidelines, and the rising importance of digital health technologies and cybersecurity. David highlights that, although there’s considerable hype and some uncertainties, the new guidelines generally codify existing practices rather than overhaul them. The episode serves as a practical guide for sites to align their operations with both local regulatory requirements and the updated GCP standards while maintaining an open dialogue with sponsors and CROs.

Mike Stratton, President of CSSi, an Elixia company, discusses best practices for building trust and transparency with clinical trial participants. Mike shares the impact of trust-building initiatives and patient-centric communication on retention, medication adherence, and overall trial success. Tune in to hear how CSSi is reshaping patient engagement—ensuring participants feel valued, informed, and supported every step of the way.