This episode talks about the powerful Service Console available to your customer service agents in Sugar Serve. We define what the Service Console is and its basic functionality. And we explain its benefits and how it can improve your Customer Service department’s focus on the customer and make sure they are not neglected.
<a href="https://support.sugarcrm.com/Documentation/Sugar_Versions/11.3/Serve/Administration_Guide/Console_Management/#Configuring_the_Consoles" target="_blank">How to Configure the Service Console</a>
Podcast Feedback: <a href="mailto:university@sugarcrm.com">university@sugarcrm.com</a>

This episode talks about the powerful Service Console available to your customer service agents in Sugar Serve. We define what the Service Console is and its basic functionality. And we explain its benefits and how it can improve your Customer Service department’s focus on the customer and make sure they are not neglected. How to Configure the Service Console Podcast Feedback: university@sugarcrm.com

This episode talks about the powerful Service Console available to your customer service agents in Sugar Serve. We define what the Service Console is and its basic functionality. And we explain its benefits and how it can improve your Customer Service department’s focus on the customer and make sure they are not neglected.
<a href="https://support.sugarcrm.com/Documentation/Sugar_Versions/11.3/Serve/Administration_Guide/Console_Management/#Configuring_the_Consoles" rel="noopener noreferrer">How to Configure the Service Console</a>
Podcast Feedback: <a href="mailto:university@sugarcrm.com" rel="noopener noreferrer">university@sugarcrm.com</a>

Season 2 Episode 3: Discover the Power of the Service Console

The SugarU Podcast is designed for SugarCRM Administrators to inform, excite, and teach them about all the exciting ways we can help them be champions for success.

SugarU website: https://sugarclub.sugarcrm.com/learn

Technology

The SugarU Podcast is designed for SugarCRM Administrators to inform, excite, and teach them about all the exciting ways we can help them be champions for success. SugarU website: https://sugarclub.sugarcrm.com/learn

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Season 2 Episode 3: Discover the Power of the Service Console

Season 2 Episode 3: Discover the Power of the Service Console