SugarCRM's SugarU Podcast

By Andrea Ayers

The SugarU Podcast is designed for SugarCRM Administrators to inform, excite, and teach them about all the exciting ways we can help them be champions for success.

SugarU website: https://sugarclub.s... more

· Technology

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FAQs about SugarCRM's SugarU Podcast:

How many episodes does SugarCRM's SugarU Podcast have?

The podcast currently has 49 episodes available.

SugarCRM's SugarU Podcast episodes:

October 15, 2024 Season 4 Episode 4: Explore the Q4 2024 Release Updates
Show Notes:
This episode reviews all the major changes and updates in the Q4 2024 (or version 14.2) Release. There are improvements in Sugar Market, Sugar Sell, Serve, and Enterprise, Cloud Platform, Sugar Connect, and Artificial Intelligence. Additional resource links are provided below.
SugarClub’s Release Central – specifically for Q4 2024 (October) Release
•       Specific Content to prepare you for your next Sugar instance update
•       Help Forums
•       Product Updates
•       Access to Training Videos, Release Notes, Product Guides, and much more.
...more
7min
October 14, 2024 Season 4 Episode 3: Best Practices to Cleaning Your Data
Show Notes:
Poor-quality Sugar data poses significant risks to
marketing campaigns and sales initiatives by causing duplicated entries, missing data, inaccurate information, and/or outdated information that reduces engagement with prospects and customers. Without effective cleansing, these challenges escalate, hindering personalization in campaigns and perpetuating
issues throughout the customer lifecycle. In this episode, we review four best practices you can implement now to prevent or correct “bad” data.

Gartner research: How to Create a Business Case for Data Quality Improvements
Econsultancy: Cost of Bad Data Stats
Harvard Business Review: Bad Data Cost the US $3 Trillion Per Year
Contact SugarOutfitters
...more
10min
June 24, 2024 Season 4 Episode 2: Exploring the Benefits of SugarLive
Show Notes:
In this episode, we review the benefits of our multi-channel tool that lets your reps communicate with your customers without leaving Sugar. Now, there's one place to call or chat with customers using Amazon Connect. Below are the links mentioned in the podcast episode.
Amazon Connect
Application Guide for SugarLive (for end-users)
Admin Guide for Configuring SugarLive

...more
5min
January 23, 2024 Season 4 Episode 1: 2024 Sugar New Year's Resolutions
Show Notes:
This first episode in 2024 is all about Sugar New Year’s resolution
ideas. Level up your new year with several tips to make your Sugar Instance
shine and help your users excel. The links below were referenced in this
episode.

Release Central (SugarClub)
SugarOutfitters Data Quality
...more
6min
November 21, 2023 Season 3 Episode 10: Appreciation
Show Note:
During the holiday season, this
episode focuses on appreciation. In the US, it's Thanksgiving. It is a time
that we focus on appreciating our friends and family. But, it should also be a
time we start reflecting on the past year and recognize those whom we need to
show appreciation.
...more
6min
November 15, 2023 Season 3 Episode 9: Troubleshooting Sugar
Show Notes:
This episode covers common issues
users have and how you can troubleshoot them. Steps and tools that help you
troubleshoot.
Clearing Browser Cache
Performing a Quick Repair & Rebuild
Troubleshooting Being Unable to Log In to Sugar
...more
8min
November 15, 2023 Season 3 Episode 8: Halloween Treats - 7 Things You Might Not Have Known about Sugar
Show Notes:
In this Halloween Episode, we’ll explore
seven things you might now have known you can do to improve your user’s experience in Sugar. All the links below are mentioned in the episode.
Amazon Web Services
Supported Platforms Page
Sugar Application Guide – Email Archiving
SugarCRM Mobile App
DocuSign Documentation
DocuSign website
License Types Matrix

...more
9min
November 15, 2023 Season 3 Episode 7 Managing Users
In this episode, we'll explore what it means to manage users in Sugar. We also provide examples of how to track your user requests in Sugar and how to help your users use Sugar more easily.

Users, Teams, and Roles Help Articles
...more
6min
August 31, 2023Season 3 Episode 6 What's New in SugarClub with Alex Nassi
Show Notes:
In this episode, we discuss SugarClub with our special guest, Alex Nassi, SugarCRM’s Digital CX Operations Director. Alex discussed
the following topics:
Why use SugarClub,

Updates and upgrades,

What’s coming in the future, and

How to get involved in a community.
He also shares his experience at a recent conference with other community managers. He encourages listeners to get involved in the SugarClub community and promotes creating your own communities within your organization. Contact SugarClub if you want help creating a community site at your organization (see email below).
Here are additional links discussed in this podcast episode for your reference:
SugarClub Update and Upgrade
SugarClub Help
Navigating the SugarClub Site
Community Quick Start Guide
SugarCRM Support Page Update
[email protected] to contact the SugarClub Team
...more
35min
July 25, 2023 Season 3 Episode 5: Release Overview v. 13.1/Q3 2023
Show Notes:
This episode provides an overview of version 13.1 or Q3 2023 Release. We review two major changes in this release and supply the links below for more learning.
v. 13.1 Release Notes – Sell
v. 13.1 Release Notes – Serve
What to Expect When Upgrading to 13.1
Tile View Improvements Video
Dashboard Filtering Capabilities Video
Image of Pipeline Metrics Dashlet
...more
6min

FAQs about SugarCRM's SugarU Podcast:

How many episodes does SugarCRM's SugarU Podcast have?

The podcast currently has 49 episodes available.