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By Andrea Ayers
The podcast currently has 49 episodes available.
Show Notes:
This episode reviews all the major changes and updates in the Q4 2024 (or version 14.2) Release. There are improvements in Sugar Market, Sugar Sell, Serve, and Enterprise, Cloud Platform, Sugar Connect, and Artificial Intelligence. Additional resource links are provided below.
SugarClub’s Release Central – specifically for Q4 2024 (October) Release
• Specific Content to prepare you for your next Sugar instance update
• Help Forums
• Product Updates
• Access to Training Videos, Release Notes, Product Guides, and much more.
Show Notes:
Poor-quality Sugar data poses significant risks to
Gartner research: How to Create a Business Case for Data Quality Improvements
Econsultancy: Cost of Bad Data Stats
Harvard Business Review: Bad Data Cost the US $3 Trillion Per Year
Contact SugarOutfitters
Show Notes:
In this episode, we review the benefits of our multi-channel tool that lets your reps communicate with your customers without leaving Sugar. Now, there's one place to call or chat with customers using Amazon Connect. Below are the links mentioned in the podcast episode.
Amazon Connect
Application Guide for SugarLive (for end-users)
Admin Guide for Configuring SugarLive
Show Notes:
This first episode in 2024 is all about Sugar New Year’s resolution
Release Central (SugarClub)
Show Note:
During the holiday season, this
Show Notes:
This episode covers common issues
Clearing Browser Cache
Performing a Quick Repair & Rebuild
Troubleshooting Being Unable to Log In to Sugar
Show Notes:
In this Halloween Episode, we’ll explore
Amazon Web Services
Supported Platforms Page
Sugar Application Guide – Email Archiving
SugarCRM Mobile App
DocuSign Documentation
DocuSign website
License Types Matrix
In this episode, we'll explore what it means to manage users in Sugar. We also provide examples of how to track your user requests in Sugar and how to help your users use Sugar more easily.
Users, Teams, and Roles Help Articles
Show Notes:
In this episode, we discuss SugarClub with our special guest, Alex Nassi, SugarCRM’s Digital CX Operations Director. Alex discussed
He also shares his experience at a recent conference with other community managers. He encourages listeners to get involved in the SugarClub community and promotes creating your own communities within your organization. Contact SugarClub if you want help creating a community site at your organization (see email below).
Here are additional links discussed in this podcast episode for your reference:
SugarClub Update and Upgrade
SugarClub Help
Navigating the SugarClub Site
Community Quick Start Guide
SugarCRM Support Page Update
[email protected] to contact the SugarClub Team
Show Notes:
v. 13.1 Release Notes – Sell
v. 13.1 Release Notes – Serve
What to Expect When Upgrading to 13.1
Tile View Improvements Video
Dashboard Filtering Capabilities Video
Image of Pipeline Metrics Dashlet
The podcast currently has 49 episodes available.