In this week’s episode, Khang Nguyen joins to share his unique journey from the gaming industry to his current role in retail analytics at 7-Eleven, offering a fresh perspective on how data operates across different sectors. The conversation explores the challenges of building AI and machine learning capabilities, the importance of real-time data, and how a strong

understanding of business needs is key to driving value. Khang emphasises the need to foster a growth mindset within data teams, build trust in data-driven decision-making, and effectively communicate the value of analytics to leadership. He also highlights the power of storytelling in helping data resonate with stakeholders. This episode offers actionable insights for data professionals looking to build impactful analytics functions and elevate their influence within the business.