<p>Kris Oldland, Editor-in-Chief, Field Service News speaks exclusively to Professor Christian Kowolkowski of Linkoping University to discuss his recent study of Italian manufacturers and to understand the lessons we can learn from them on the impact of COVID19 on the increasing shift towards advanced services</p>

Kris Oldland, Editor-in-Chief, Field Service News speaks exclusively to Professor Christian Kowolkowski of Linkoping University to discuss his recent study of Italian manufacturers and to understand the lessons we can learn from them on the impact of COVID19 on the increasing shift towards advanced services

Season 5 Episode 6: COVID19 and Servitization - acceleration or hurdle?

Hosted by Kris Oldland, Editor-in-Chief, Field Service News the Field Service Podcast brings you interviews with leading figures within the field service and wider customer service world with a focus on understanding service excellence and the technology that is driving it forwards

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Season 5 Episode 6: COVID19 and Servitization - acceleration or hurdle?

Season 5 Episode 6: COVID19 and Servitization - acceleration or hurdle?