The Field Service Podcast

Kris Oldland, Editor-in-Chief, Field Service News speaks exclusively to Professor Christian Kowolkowski of Linkoping University to discuss his recent study of Italian manufacturers and to understand the lessons we can learn from them on the impact of COVID19 on the increasing shift towards advanced services

During the height of the first wave of the pandemic Field Service News hosted a series of live streams to help support the global field service sector. One of the most prominent of those streams features Jan van Veen, founder, MoreMomentum who offered some detailed insight into how many of the field service organisations within his community were adapting to the crisis. Now as we face a second series of lockdowns across Europe and beyond, we revisit that conversation as that insight remains as critical as ever... 

In this special edition of the Field Service Podcast Kris Oldland hosts a panel debate live from the Field Service Asia digital conference

Kris Oldland, Editor-in-Chief, Field Service news talks to Salesforce's Gary Brandeleer about the critical emerging discussion field service companies must hold round adopting a remote first approach to service delivery.

The Covid-19 enforced lockdowns were a hugely challenging time for everyone, and field service as a sector faced challenges we had never seen before. Yet, in the face of adversity many companies showed exceptional innovation and leadership as they quickly adapted to the lockdown environment.

One such company was Koenig and Bauer who have been working with Salesforce closely to digitalise their business but as we found out in episode 3 season 5 of the Field Service Podcast, technology is just part of the equation...

Kris Oldland, Editor-in-Chief, Field Service News talks to Ashok Khartham CEO of M-ize about the recent investment his organisation has received, the space they occupy in the field service technology ecosystem and why Khartham believes the missing piece in the connected field service puzzle is the connected customer and how he has approached building a solution to remedy this issue

Kris Oldland, Editor-in-Chief, of Field Service News was joined by Kevin Green, former CEO of the Recruitment and Employment Confederation and the best selling author of Competitive People Strategy on the Field Service Podcast. The two discussed what leadership, agility and strategic planning look like in the aftermath of a global pandemic as we rebuild our economies.

In the latest Field Service Podcast, Deputy Editor Mark Glover is joined by Martin Summerhayes who gives new insight into what the sector should be considering as we emerge, blinking slightly, into a new service world

As part of a documentary on the rise of the blended workforce published in partnership with Field Nation, Kris Oldland, Editor-in-Chief, Field Service News, conducted an in-depth interview with Field Nation CEO, Mynul Khan. In this episode of the Field Service Podcast, we bring you the full unedited version of that entire interview. 

In this episode of the Field Service Podcast, Kris Oldland, Editor-in-Chief, Field Service News is joined by Danny Wieder a Field Service Consultant with HSO and the two discuss how technology can deliver crucial Health and Safety requirements for our field service engineers.