Jeannette is joined by Michael Goetz, the general manager of the Mervin Pick Jumeirah Beach Resort in Dubai. Michael shares his inspiring journey into the hospitality industry, which began with a childhood dream of becoming a chef in Asia. He discusses the importance of understanding both the commercial and operational aspects of hotel management, emphasising the need for strong leadership and human connection within diverse teams

KEY TAKEAWAYS

• The journey into hospitality began with a childhood dream of becoming a chef, highlighting the importance of passion and early aspirations in shaping one's career path.
• A successful general manager prioritises understanding and developing their team, creating a safe space for communication and collaboration, and aligning everyone towards a common vision.
• Effective hotel management requires a balance between operational excellence and strong commercial acumen, ensuring that the team understands the business's strategic goals and adapts operations accordingly.
• The hospitality industry is evolving with advancements in technology, such as AI and data analytics. Successful leaders must embrace these changes while maintaining a human-centric approach to leadership.

BEST MOMENTS

"I think you really need to understand the environment in which you work. You need to understand the people. There’s not one leadership style."

"For me, it’s all about trust, good relationships, transparency into all sides, actually, and then you can be very successful."

"I think you guys should have a subject, how to deal with failure, how to live with challenges. We are very good in celebrating success, but not in dealing with bad days."

"It’s a work of heart. We love what we do, otherwise we wouldn’t do it."

 

This is the perfect time to get focused on what YOU want to really achieve in your business, career, and life. It’s never too late to be BRAVE and BOLD and unlock your inner BRILLIANT. Visit our new website https://brave-bold-brilliant.com/ - there you'll find a library of FREE resources and downloadable guides and e-books to help you along your journey.

If you’d like to jump on a free mentoring session just DM Jeannette at [email protected].

VALUABLE RESOURCES

Brave Bold Brilliant - https://brave-bold-brilliant.com/

Brave, Bold, Brilliant podcast series - https://podcasts.apple.com/gb/podcast/brave-bold-brilliant-podcast/id1524278970   

ABOUT THE GUEST

Michael Goetz

Michael Goetz is an accomplished hotelier with extensive leadership experience in international hotel chains. With a strong background in operational excellence, business transformation, and commercial repositioning, he has successfully managed resort and city center properties across managed and leased portfolios.Currently serving as General Manager at Mövenpick Hotel Jumeirah Beach in Dubai, Michael has a proven track record in driving financial performance, enhancing guest satisfaction, and implementing sustainability initiatives. His past roles include leading flagship hotels in Germany, Tunisia, Palestine, Mauritius, and Thailand, where he spearheaded restructuring efforts, talent development, and quality improvements.Michael holds a Bachelor of Science from Ecole Hôtelière de Lausanne and speaks German, English, French, and Thai. Passionate about fitness, marathon running, cooking, and travel, he thrives in dynamic, multicultural environments.

ABOUT THE HOST

Jeannette Linfoot is a highly regarded senior executive, property investor, board advisor, and business mentor with over 30 years of global professional business experience across the travel, leisure, hospitality, and property sectors. Having bought, ran, and sold businesses all over the world, Jeannette now has a portfolio of her own businesses and also advises and mentors other business leaders to drive forward their strategies as well as their own personal development.

Jeannette is a down-to-earth leader, a passionate champion for diversity & inclusion, and a huge advocate of nurturing talent so every person can unleash their full potential and live their dreams.

CONTACT THE HOST

Jeannette’s linktree - https://linktr.ee/JLinfoot

https://www.jeannettelinfootassociates.com/

YOUTUBE - https://www.youtube.com/@braveboldbrilliant

LinkedIn - https://uk.linkedin.com/in/jeannettelinfoot

Facebook - https://www.facebook.com/jeannette.linfoot/

Instagram - https://www.instagram.com/jeannette.linfoot/

Tiktok - https://www.tiktok.com/@brave.bold.brilliant

Podcast Description

Jeannette Linfoot talks to incredible people about their experiences of being Brave, Bold & Brilliant, which have allowed them to unleash their full potential in business, their careers, and life in general. From the boardroom tables of ‘big’ international businesses to the dining room tables of entrepreneurial start-ups, how to overcome challenges, embrace opportunities and take risks, whilst staying ‘true’ to yourself is the order of the day

Travel, Bold, Brilliant, business, growth, scale, marketing, investment, investing, entrepreneurship, coach, consultant, mindset, six figures, seven figures, travel, industry, ROI, B2B, inspirational: https://linktr.ee/JLinfoot