Secrets of a CRA Recruiter

A new episode of the podcast launches today, and it could not be more timely. In today’s economy, layoffs remain a harsh reality for many professionals. Our team addresses a recent major layoff announcement where the company owner criticized the departing employees, labeling them as poor performers.

This behavior is unacceptable.

The discussion begins with our team confronting these unfair stigmas. They highlight the emotional turmoil and the damage such labeling causes to those affected. The episode explores the complex mix of emotions triggered by layoff announcements, from shock to grief. It also emphasizes the importance of self-love during these difficult moments. Several team members share firsthand experiences of facing layoff announcements without warning. Their stories highlight the crucial role a strong professional network plays in overcoming the uncertainty that follows.

Moreover, the episode offers unique insights into how managers deliver layoff news and the emotional toll it takes on both sides. Listeners receive clear, actionable advice on how to respond after a layoff announcement. The episode covers key immediate steps, such as gathering references, understanding severance terms, and updating resumes honestly and strategically. It also cautions against misrepresenting employment status. Instead, it encourages using the opportunity to reassess career goals and pursue skill development.

This episode balances hard-hitting job search tips with compassionate guidance for processing the emotions tied to a layoff announcement. It serves anyone facing this difficult news and seeking practical steps forward, confidence rebuilding, and a fresh outlook on their career path.

Tune in now to gain valuable insights and strategies for handling layoff announcements with resilience and purpose.

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Today's roundtable discussion is for everyone. Even those who think they already excel at video interviews. No one should assume they know everything about this topic. Video interviewing evolves, and a refresher on video interview tips can reveal overlooked areas to improve. Staying sharp ensures candidates always present their best professional self and build strong connections in each interview.

After all, mastering video interviews takes more than technical skills. Success requires professionalism, a strong rapport, and attention to the small details that often go overlooked. During this roundtable, the team explored these points through firsthand experience and candid stories from our years in hiring and candidate preparation. The focus remained practical: how small missteps, even after multiple good interviews, can undo weeks of effort and create a poor impression that leaves hiring managers unwilling to move forward.

Our team highlighted the essential elements that can make or break a candidate’s chance in a video interview. Dressing appropriately, maintaining eye contact, and choosing the right technology matter. A controlled environment, free from distractions and clutter, sends a professional signal before a word is spoken. The group emphasized lighting and camera placement as more than technical details. These shape how candidates appear and help build the sense of connection that interviewers expect.

We also discussed the importance of preparation—testing your software, practicing responses aloud, and managing nerves, especially for those who do not interview regularly. The team noted that active listening, clear communication, and genuine engagement help to bridge any distance video can create. The roundtable stressed that rapport is both vital and entirely within reach. When candidates make interviewers feel valued and respected, it greatly increases their chances of building productive professional relationships.

You will find practical video interview tips, sincere advice, and a few unforgettable cautionary tales in this discussion. Turn up the volume and get ready to rethink how video interviews really work.

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This episode explores the vital but often overlooked importance of going beyond protocols in clinical research. How? By emphasizing essential soft skills for Clinical Research Associates (CRAs). While technical knowledge and strict adherence to study protocols are foundational, this conversation highlights that true success in clinical trials depends on qualities like critical thinking, problem-solving, and adaptability. These skills drive effective communication, conflict resolution, and the ability to navigate the complexities of diverse research sites. Well-developed soft skills are not just beneficial; they are indispensable for managing the unpredictable challenges that arise day-to-day in the field.

For CRAs, excelling means moving beyond the checklist mentality and embracing flexibility when working with various site personnel and dynamic situations. Our guest, Robyn Himick, a seasoned leader in clinical research, shares her perspective on identifying and cultivating these skills within teams. She stresses that while technical tasks can be taught, the capacity to think on one’s feet and adapt cannot be simply learned overnight. Instead, it’s honed through experience, self-reflection, and mentorship.

This episode tackles critical questions about leadership and professional growth. Can soft skills be taught? Or must they be innate? How do leaders foster an environment where critical soft skills are recognized and developed? And why are emotional intelligence, self-awareness, and accountability just as crucial as technical expertise?

Listen to gain actionable insights through real-life examples. We deliver coaching strategies designed to help both new and experienced clinical research professionals grow beyond protocols and elevate their team culture and effectiveness.

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Welcome to our team Roundtable Podcast. Today, we focus on mindset, resilience, and the hidden challenges of job search burnout. This discussion goes beyond crafting an outstanding resume; it centers on the internal strength needed to sustain you through setbacks and uncertainty.

Mindset and resilience are critical qualities to stay motivated during prolonged job searches and repeated setbacks. Job search burnout is a real challenge. The key question is how to recognize it early and what steps to take to prevent it from derailing your progress.

Maintaining confidence can become difficult, especially when facing multiple rejections or the long silence that often accompanies a job search. Much career advice focuses on external tasks like refining your resume or cover letter. While those are important, today’s focus is on developing resilience and confidence from within—the foundation every job seeker needs.

We remind you that you are responsible for your own growth. Self-improvement and self-care require intention, and building confidence begins there. If you feel uncertain or defeated, that mindset can hold you back. Instead, concentrate on how to grow and position yourself as an attractive candidate. Consider what hiring managers seek and reflect on where you fit best.

We also explore how reframing rejection as redirection can transform your outlook. Some team members share personal stories about seeing each “no” not as failure, but as a step closer to the right opportunity.

Ultimately, hiring managers want to say “yes” to the right candidate—they want to hire you. Recognize job search burnout, but do not let it define your journey. This roundtable is here to support your growth, confidence, and next career move. Let us begin.

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Welcome to part two of our insightful discussion with special guest Brian Dempster, Executive Director of Clinical Operations at Fate Therapeutics. Our focus is on the importance of managing conflict in clinical research environments. 

Managing conflict is not only about achieving your goals. It is also about bringing your entire team along with you on that journey. As Angela Roberts shares, the success of a leader is often determined by the employees and colleagues who stand behind them. Your professional results matter. But true conflict management is reflected in your ability to obtain those results while maintaining the support and respect of your team.

Brian Dempster highlights the personal benefits of managing conflict well. Instead of focusing on how many individual battles you can win, it is far more rewarding and healthy to learn to collaborate and get along with others. Creating harmony and trust within a team leads to a more positive work environment and supports your own well-being.

Becky Clark emphasizes the importance of these same strategies beyond your immediate team. Especially for Clinical Research Associates. Strong relationships with clinical sites are essential. The positive impact of effectively managing conflict is so significant that site-level references are a firm requirement for CRAs at craresources. Sites that express genuine enthusiasm for working with a CRA—even years after a study—demonstrate the long-lasting value of nurturing professional relationships.

In clinical operations, your reputation is shaped by how you handle challenges and relationships alike. By prioritizing communication, collaboration, and empathy, you can manage conflict constructively. You create lasting positive impressions, not only with your team but also with the sites you support. Managing conflict well is essential for elevating both your professional journey and the overall success of every clinical trial. 

Book List

Brian mentions a couple of books during our discussions on conflict management. As a bonus, he has provided those details as well as recommended a third book. 

• The Art of War by Tzu Sun
• Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by Al Switzler, Ron McMillan, Joseph Grenny, Emily Gregory, Kerry Patterson
• Leaders Eat Last: Why Some Teams Pull Together and Others Don't by Simon Sinek

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Welcome to today’s episode of the CRA Resource Show. We are pleased to welcome Brian Dempster, Executive Director of Clinical Operations at Fate Therapeutics, as our special guest. In this episode, we build upon a recent discussion about soft skills with podcaster Lyle Gee by exploring the essential topic of conflict resolution strategies in clinical research.

In the clinical research industry, effective teamwork and communication are vital for the success of any study. However, it is important to note that conflict resolution isn't the same as avoiding conflict.

Our conversation delves into why conflict resolution strategies involve much more than simply avoiding disagreements. We examine how to recognize potential issues early. Our discussion then addresses how to respond constructively while fostering an environment where challenges can be addressed openly and respectfully.

Brian shares personal stories about his leadership journey. We discuss the importance of setting boundaries along with actionable guidance for promoting strong team dynamics. Importantly, we outline how mastering conflict resolution strategies can elevate morale.

It also enhances retention and ultimately contributes to the successful execution of clinical trials.

This episode delivers practical tactics for anyone involved in clinical research. In essence, it empowers you to effectively approach difficult conversations and cultivate a positive and productive workplace.

Listen in for expert insights and practical lessons on using conflict resolution strategies to turn challenges into opportunities for growth in your team and career.

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Welcome to today’s podcast episode, where we have a special conversation planned. Joining us are Angela Roberts, our Head of Recruiting, and Dee Dee Cornelius, previously a longtime client and Senior Director of Clinical Operations at one of our valued sponsor companies. In this episode, we focus on an increasingly critical and timely topic: How to Know if a Job is a Scam.

Angela recently authored an article highlighting this growing issue, inspired by a real-life experience Dee Dee shared with us. Regardless of how experienced or cautious professionals may be, job scams have become alarmingly sophisticated. These scams can easily ensnare even the most vigilant individuals, putting personal and financial information at risk.

Dee Dee recounts her own narrow escape during a job search, particularly while seeking remote roles outside the clinical research field. She shares meaningful lessons learned to help protect others from falling prey to similar scams. Angela provides important insights on recognizing red flags throughout the hiring process—from questionable interview practices to verifying company culture through informational interviews.

Together, they offer practical advice and real-world examples to raise awareness so that job seekers can better identify and avoid scams in today’s complex employment landscape. Stay tuned as we explore this vital cautionary tale along with actionable tips to safeguard your career journey.

For more expert insights and resources, please visit creresources.com/blog and sign up to receive our content directly in your inbox. Let us begin.

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Welcome to today's Podcast, where we review part 3 on the topic of the business of being a consultant. Today’s episode features Lyle Gee, who joins Angela Roberts and Becky Clark for a valuable conversation about the realities and requirements of being a consultant.

How Do You Determine Your Rate?

One of the essential topics the team explores is how to accurately determine your compensation as a consultant. Angela discusses the importance of benchmarking rates using available market data and emphasizes the need to go beyond surface-level numbers. We address areas you should factor in such as the cost of health benefits, liability insurance, Social Security, tax obligations, and other overhead expenses. Angela shares that the true "burden rate" paid by employers often amounts to an additional 38 percent over your base salary. This figure covers expenses that employees rarely see but consultants must plan for themselves.

Lyle adds that this critical information is not always easy to obtain unless you consult an HR expert or a business owner. Both guests stress the importance of conducting meticulous expense calculations to determine the minimum hourly rate required to sustain your lifestyle and meet all obligations.

Other Financial Un-Knowns to Consider

What happens if, once you have done the math, your personal financial needs result in an hourly rate that exceeds the marketplace? We openly discuss your options.

In addition to financial planning, being a consultant means maintaining a buffer for periods without work. Other areas include separating business and personal finances, and preparing for unpredictable costs.

This honest discussion reveals that being a consultant demands preparation, transparency, and commitment. Listen in to become equipped with the key insights necessary for success as a consultant. Let us get started.

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Welcome to today's podcast, where we explore the business realities that independent professionals face. In this episode, we focus on one of the most important business tips for running your own consulting business: how to manage your finances and keep your tax obligations in check.

This podcast is for those of you who are just launching your consulting venture as well as those with years of experience. Handling your earnings, deductions, and business structures such as LLCs and corporations can be challenging. Join us as we speak with long time consultant Lyle Gee, who shares practical business tips and lessons learned about the administrative side of consulting. We reveal the common pitfalls that catch new consultants by surprise. For example, many overlook valuable deductions or fail to recognize the value of a specialist accountant who truly understands your industry.

You will gain insight on why all accountants are not equally effective. We discuss mistakes to avoid when handling business income. And address the necessity of building a reliable professional network. We also explain why it is vital to treat your business and personal finances separately and how quarterly tax planning can save you from unpleasant year-end surprises.

If you want business tips on what records to keep, strategies to lower your tax bills, or ways to eliminate stress during tax season, this episode will guide you in surrounding yourself with the right experts. Focus on your strengths while building a solid business foundation. Let us get started with today's conversation.

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Welcome to today’s episode, where we address one of the most common questions professionals face: how to become a consultant. If you are considering a new path or looking to transition from traditional employment into consulting, you will find this discussion invaluable. Today, we break down the practical aspects of how to become a consultant. We highlight the essential steps and everyday realities beyond simply acquiring clients.

Our hosts, Angela Roberts, Lyle Gee, and Becky Clark, have each received countless inquiries about how to become a consultant. Especially regarding the business side of the journey. The idea can seem simple at first, but once you start exploring how to become a consultant, it quickly becomes clear that there are vital considerations. Legal paperwork, choosing the appropriate business structure, navigating billing practices, and understanding tax requirements all have to be assessed.

It is important to note that while our hosts offer real-world experience and actionable checklists, they are not accountants or attorneys. For the legal and financial components of how to become a consultant, it is always best to seek advice from qualified professionals.

Today’s episode focuses on helping you understand exactly what you can and cannot include in your billable hours. We touch on how to maximize potential tax write-offs. And we outline the unique differences between consulting and permanent employment. You will discover the straightforward steps and insider tips that will help you approach how to become a consultant in a smart, efficient, and successful way. Join us for an honest and detailed exploration of what it truly takes to become a consultant and thrive in your own business.

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