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In this episode of Security Tech Talk, host Steve Kenny sits down with Axis Communications colleague Ricardo Marranita, Business Development Segment Lead for Logistics. Together, they explore why logistics and supply chains are such a critical part of the infrastructure society relies on every day—and why we often only notice them when something goes wrong.
Drawing on 15 years of experience, Ricardo explores how video technology is moving far beyond traditional security to support operational efficiency, health and safety, and business intelligence. From reducing lost-parcel investigations from hours to minutes to sharing camera-generated insights across departments, Steve and Ricardo discuss what becomes possible when organisations break down silos and start treating cameras as intelligent sensors. They also cut through the hype surrounding AI and analytics, exploring why technology needs to solve real operational problems—and why data without context is ultimately of limited value.
About Our Guest:
Ricardo Marranita: Business Development Segment Lead for Logistics at Axis Communications. With 15 years of experience at Axis and a background in systems integration and analytics development, Ricardo focuses on how intelligent video and sensor technology can create value beyond traditional security—from operational efficiency and business intelligence to health and safety.
Chapters:
(0:00:25) – Introduction & The Unsung Infrastructure
Steve and Ricardo discuss why logistics receives far less attention than sectors such as data centres, despite supply chains being fundamental to everyday life—and why we often only notice this infrastructure when it fails
(0:03:50) – Operating on Slim Margins: Going"Beyond Security"
Why logistics operators—running on notoriously tight margins—must look beyond traditional physical security to drive health and safety, operational efficiency, and business intelligence.
(0:07:01) – Breaking Down Departmental Silos
Ricardo shares a case study of walking into a room with seven different departments (from security and IT to compliance and operations) and discovering they were all pulling video from the same cameras independently.
(0:12:50) – Shared Budgets: Getting Others to Fund Your Systems
Steve and Ricardo discuss how sharing camera data across operations and health and safety opens access to larger operational budgets rather than relying solely on security expenditure.
(0:16:01) – "Where Is My Parcel?" From Hours to Minutes
Addressing the top logistics use case: How intelligent camera tracking and metadata reduce lost-parcel investigation times from three or four hours down to just five minutes.
(0:22:24) – Cutting Through AI and & Analytics Hype
Ricardo addresses industry skepticism surrounding AI analytics, advocating for honest proof-of-concept testing to ensure system accuracy aligns with real-world requirements.
(0:31:11) – "Data Without Context Is Nothing"
Inspired by a discussion at the TAPA conference, Ricardo explores the difference between simply collecting more data and creating meaningful visibility. Using video as an example, he explains how context transforms isolated data points into information people can actually use to make decisions.
(0:35:08) – Three Key Takeaways for Logistics Leaders
Ricardo outlines his top advice: identify repetitive daily operational pain points, build cross-departmental relationships with health and safety and operations, and embrace open, long-term vendor partnerships.
Resources:
Learn more about supply chain security standards via the Transported Asset Protection Association (TAPA).
Explore solutions for logistics and warehousing at Axis Communications Logistics Solutions.
Read about edge analytics and data privacy compliance via Axis Cybersecurity and Analytics.
Meet your host Steve Kenny:
Steve has spent 15 years in the security sector undertaking various roles that have seen him take responsibility for key elements of mission critical, high profile projects across a number of different vertical markets. For the last several years, Steve has focused his attention on how technologies can best compliment day to day operations and specifically address operational issues by supporting the A&E consultant community across EMEA. Steve is a committee member for ASIS International focusing on Education for the security sector and the UK technology advisor for TINYg (Terrorist Information New York group).
Connect with Steve on LinkedIn
More about Axis Communications: Axis enables a smarter and safer world by improving security, safety, operational efficiency, and business intelligence. As a network technology company and industry leader, Axis offers video surveillance, access control, intercoms, and audio solutions. These are enhanced by intelligent analytics applications and supported by high-quality training.
Axis has around 5,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden.
Find out more about Axis Communications - Innovating for a smarter, safer world
What does it take to keep one of the UK's busiest McDonald's restaurants safe while serving thousands of customers every day?
In this episode of Security Tech Talk, host Steve Kenny sits down with Tim Molden, Head of Security, Licensing, and Community at Capital Arches—the UK's largest McDonald's franchise. Tim oversees high-profile, high-footfall restaurants across London, including one of the busiest McDonald’s in the world.
Together, Steve and Tim explore the unique intersection of retail and hospitality security. They discuss the critical role of late-night refreshment licensing, the paramount importance of frontline staff welfare, and how high-street restaurants serve as vital "Safe Havens" for vulnerable members of the public. Tim also breaks down how Capital Arches leverages surveillance technology and license plate recognition for business intelligence, prepares for Martyn's Law (the Protect Duty), and handles the modern nuisance of viral social media pranks.
About Our Guest:
Tim Molden is Head of Security, Licensing, and Community at Capital Arches. A former law enforcement officer and long-standing ASIS UK board director, Tim oversees physical security, licensing compliance, and community safety across a portfolio of high-volume restaurants.
Chapters:
Steve introduces Tim Molden and discusses the intense operational environment of managing security for the UK’s largest McDonald’s franchise group, where high customer volume meets open-door, high-street accessibility.
Tim clarifies why a McDonald’s security lead manages licensing, explaining the UK legal framework governing hot food and drink service between 11 PM and 5 AM, and how it dictates door security and operational conditions.
How Capital Arches supports frontline workers through dedicated wellbeing teams, regular safety surveys, and the legal protection offered by newly introduced legislation targeting assaults against retail and hospitality workers.
Tim details the balance between corporate franchisor security guidelines and how Capital Arches goes above and beyond minimum requirements to establish best-in-class safety protocols.
Moving beyond crime prevention: How surveillance analytics, heat mapping, and Automatic Number Plate Recognition (ANPR) drive operational efficiency, drive-through speed, and mobile app order fulfillment.
Addressing workplace AI paranoia. Tim explains how automation and AI tools streamline administrative tasks like meeting transcription, allowing staff to reallocate time toward customer service and operational safety.
The real-world operational challenges posed by online pranksters, fake environmental health officers, and viral content creators—highlighting a recent incident involving a live snake brought to the front counter.
Capital Arches' commitment to community safety: Transforming West End and City of London restaurants into official "Safe Havens" for vulnerable women and girls, and supporting Liverpool Street taxi marshals.
How Capital Arches is standardising counter-terrorism preparedness and staff training across all restaurant locations, regardless of their square footage or customer capacity.
Tim and Steve reflect on their multi-year tenures on the ASIS UK board, exploring how peer networking, knowledge sharing, and Enterprise Security Risk Management (ESRM) elevate security into a true business enabler.
Resources:
Meet your host Steve Kenny:
Steve has spent 15 years in the security sector undertaking various roles that have seen him take responsibility for key elements of mission critical, high profile projects across a number of different vertical markets. For the last several years, Steve has focused his attention on how technologies can best compliment day to day operations and specifically address operational issues by supporting the A&E consultant community across EMEA. Steve is a committee member for ASIS International focusing on Education for the security sector and the UK technology advisor for TINYg (Terrorist Information New York group).
Connect with Steve on LinkedIn
More about Axis Communications: Axis enables a smarter and safer world by improving security, safety, operational efficiency, and business intelligence. As a network technology company and industry leader, Axis offers video surveillance, access control, intercoms, and audio solutions. These are enhanced by intelligent analytics applications and supported by high-quality training.
Axis has around 5,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden.
Find out more about Axis Communications - Innovating for a smarter, safer world
https://www.axis.com/
In this episode of Security Tech Talk, host Steve Kenny is joined by Shane Garner, Head of Security and ICT at Pure Data Centre Group. Together, they take a deep dive into one of the world's fastest-growing technology sectors: data centres. From their growing role as critical infrastructure across Europe to the rapid expansion underway across the UAE and Saudi Arabia, Steve and Shane explore what's driving the data centre boom—and what it means for security.
Drawing on a career that began "sitting on a roll of cable" as a systems integrator, Shane shares how his hands-on engineering experience has shaped his approach to security, ICT, cyber security, and operational technology (OT). Along the way, Steve and Shane explore the shift from traditional cloud infrastructure to AI-driven data centres, the growing demands on power, liquid cooling, structural design, and fibre infrastructure, and why resilience, efficiency, and security are becoming increasingly important as data centres evolve.
About Our Guest:
Chapters:
Steve and Shane open the episode discussing the global surge in data centre construction, its classification as Critical National Infrastructure (CNI), and the massive expansion currently taking place across the UAE and Saudi Arabia.
Shane reflects on his journey from configuring servers and working in communications rooms to overseeing security and ICT, and why understanding technology at a granular level remains invaluable when designing complex data centre environments.
A look at the thousands of Ethernet-connected controllers across cooling plant rooms, generators, and power management systems. Shane emphasizes the importance of collaborating with operations teams early to safeguard critical OT networks.
Shane explains why modern physical security relies on layered perimeter controls, air-gapped zero-trust networks, active directory authentication (802.1x), and AI analytics to highlight alarms by exception rather than overwhelming control room operators.
How data centre operators navigate stringent tenant cyber security audits. Shane discusses the strict prohibition of wireless protocols (like Bluetooth or Wi-Fi) on critical plant equipment to protect against airborne drone threats and signal interception.
Addressing the challenge of proprietary, closed protocols in access control and surveillance. Shane highlights the necessity of open protocols (BACnet, Modbus, open APIs) to integrate tailgating detection and anti-passback systems cleanly.
How the industry is adapting as rack densities jump from 20kW to over 120kW. Shane details the architectural, electrical, and mechanical shifts required to implement liquid-to-chip cooling and high-density fibre infrastructure for AI workloads.
Steve and Shane discuss how major global technology tenants evaluate vendors, conducting deep-level physical and cyber audits down to the clear-desk policies and hardware component origin.
A look ahead at the future of data centre design. Shane explains how digital twins will allow operators to stress-test environmental conditions and network telemetry in non-live environments, alongside the rising complexity of chipset-level NDAA compliance.
Resources:
Meet your host Steve Kenny:
Steve has spent 15 years in the security sector undertaking various roles that have seen him take responsibility for key elements of mission critical, high profile projects across a number of different vertical markets. For the last several years, Steve has focused his attention on how technologies can best compliment day to day operations and specifically address operational issues by supporting the A&E consultant community across EMEA. Steve is a committee member for ASIS International focusing on Education for the security sector and the UK technology advisor for TINYg (Terrorist Information New York group).
Connect with Steve on LinkedIn
More about Axis Communications: Axis enables a smarter and safer world by improving security, safety, operational efficiency, and business intelligence. As a network technology company and industry leader, Axis offers video surveillance, access control, intercoms, and audio solutions. These are enhanced by intelligent analytics applications and supported by high-quality training.
Axis has around 5,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden.
Find out more about Axis Communications - Innovating for a smarter, safer world
https://www.axis.com/
In this episode of Security Tech Talk, host Steve Kenny sits down with Eddie Reyes, a US law enforcement veteran whose career spans frontline policing, emergency communications, and public safety technology. Describing Eddie as a rare "security unicorn," Steve highlights his unique ability to combine decades of operational experience with a genuine passion for emerging security technologies. Together, they explore how AI, cloud connectivity, drones, and intelligent video are reshaping command centres—and why experience on the ground remains essential for making technology truly effective.
Drawing on more than three decades of experience - from carrying six-shot revolvers and shoulder-mounted VHS cameras in 1980s Washington, D.C., t to directing a 120-person 911 emergency communications centre and managing security for luxury megaprojects in the Middle East—Eddie reflects on how public safety technology has evolved. Along the way, Steve and Eddie explore why cameras should now be viewed as intelligent "super sensors" and discuss AI-powered analytics, live video dispatch, drones as first responders, and why human-in-the-loop AI is essential for saving lives, reducing administrative burden, and helping security professionals make better-informed decisions.
About Our Guest:
Eddie Reyes is a decorated US law enforcement veteran with 28 years of frontline policing experience and four years as Director of a 120-person 911 emergency communications centre outside Washington, D.C.
Eddie has spent the latter part of his career advising municipalities, public safety organisations, and high-profile private sector developments across the UAE on public safety technology, command centre operations, and emergency communications.
Chapters:
Steve introduces the episode by discussing the industry divide between operational practitioners (law enforcement/military backgrounds) and technical engineers, identifying Eddie as an expert who bridges both worlds.
Eddie shares how he accidentally fell in love with public safety technology in 1989, testing early tire-deflation pursuit systems and carrying heavy VHS video cameras in his patrol car.
Eddie details his shift from field patrol officer to managing a major 911 communications centre, highlighting how real-time data feeds empower dispatchers to act as vital crime-fighters for officers in the field.
Why modern cameras are no longer mere "CCTV." Eddie explains how combining AI-driven visual analytics, environmental sensing, and two-way radio communication creates an indispensable operational asset.
Steve and Eddie discuss how surveillance sensors deliver daily operational value beyond crime prevention—ranging from locating lost children in busy resorts to managing emergency response at pools.
How information overload and false alarms erode operator trust. Eddie and Steve review how cloud routing, 5G wireless transmission, and AI processing have restored confidence in control room analytics.
Eddie shares ground-breaking public safety developments in the US, including live video caller streaming to 911 centres and AI body-worn camera language translation in the field.
Using autonomous drones for building inspections, remote maintenance, and rapid first-responder deployment to beat patrol cars to emergency scenes.
Eddie explains how AI can automatically generate comprehensive incident timeline reports, saving hours of manual paperwork while keeping humans in the loop for critical decision-making.
Addressing operator fatigue in 12-hour shifts, overcoming technology complacency, and why organisations must evaluate their security hardware lifecycle every three years to mitigate cybersecurity risks.
Resources:
Meet your host Steve Kenny:
Steve has spent 15 years in the security sector undertaking various roles that have seen him take responsibility for key elements of mission critical, high-profile projects across a number of different vertical markets. For the last several years, Steve has focused his attention on how technologies can best compliment day to day operations and specifically address operational issues by supporting the A&E consultant community across EMEA. Steve is a committee member for ASIS International focusing on Education for the security sector and the UK technology advisor for TINYg (Terrorist Information New York group).
Connect with Steve on LinkedIn
More about Axis Communications: Axis enables a smarter and safer world by improving security, safety, operational efficiency, and business intelligence. As a network technology company and industry leader, Axis offers video surveillance, access control, intercoms, and audio solutions. These are enhanced by intelligent analytics applications and supported by high-quality training.
Axis has around 5,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden.
Find out more about Axis Communications - Innovating for a smarter, safer world
https://www.axis.com/
In this live episode of Security Tech Talk, host Steve Kenny sits down with an expert panel of former law enforcement, military, and corporate security leaders to unpack the impending Terrorism Protection of Premises Act - widely known as Martyn’s Law or the UK Protect Duty.
Together, the panel cuts through the industry myths and high-pressure sales tactics to offer a practical, common-sense reality check. They explore why compliance is about driving safe outcomes rather than just buying new hardware, how large-scale franchises are already preparing, and why the "people side" of security - training, confidence, and culture - is the most critical element of any protective strategy.
About Our Guests:
Chapters:
Steve introduces the panel and kicks off an honest discussion on cutting through the misconceptions surrounding the Terrorism Protection of Premises Act. The panel emphasizes that the Act is fundamentally about good risk management and evolving existing security practices.
John and Rachel demystify the compliance landscape, reminding listeners that there is no such thing as "certified compliant equipment." They discuss the lessons learned from the Manchester Arena attack, highlighting why failures usually occur in human response and training, not a lack of hardware.
Tim explains why Capital Archers is choosing to implement standard-tier compliance across all of their units early, regardless of size. He touches upon the logistical realities of managing a transient workforce and the benefits of standardized security awareness.
The panel tackles the challenge of "grey spaces" - the public areas right outside a business's front door. They discuss how businesses, local councils, and police must collaborate to protect busy high streets and commercial districts.
A look ahead at the SIA (Security Industry Authority) public consultations. Tim and Rachel debate the commercial realities and hidden costs of mandatory staff training, emphasizing that any security tool is only as good as the human operating it.
The panel shares their final top tips for businesses over the next two years: identify a Senior Responsible Officer (SRO) today, complete honest gap analyses, utilize official government resources, and focus on creating safe environments rather than ticking regulatory boxes.
Resources:
Meet your host Steve Kenny:
Steve has spent 15 years in the security sector undertaking various roles that have seen him take responsibility for key elements of mission critical, high profile projects across a number of different vertical markets. For the last several years, Steve has focused his attention on how technologies can best compliment day to day operations and specifically address operational issues by supporting the A&E consultant community across EMEA. Steve is a committee member for ASIS International focusing on Education for the security sector and the UK technology advisor for TINYg (Terrorist Information New York group).
Connect with Steve on LinkedIn
More about Axis Communications: Axis enables a smarter and safer world by improving security, safety, operational efficiency, and business intelligence. As a network technology company and industry leader, Axis offers video surveillance, access control, intercoms, and audio solutions. These are enhanced by intelligent analytics applications and supported by high-quality training.
Axis has around 5,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden.
Find out more about Axis Communications - Innovating for a smarter, safer world
https://www.axis.com/
In this episode of Security Tech Talk, host Steve Kenny sits down with Mike Petty, Managing Director for EMEA and APAC at Thermal Radar and the current Chair of the ASIS Foundation. Steve and Mike take a look behind the scenes of one of the industry's most impactful charitable organizations, exploring how it helps security professionals worldwide advance their careers.
The conversation covers the vital importance of professional development, the prestige of certifications like the CPP and PSP, and how the "Foundation Five" corporate sponsorship model (championed by organizations like Axis Communications) directly funds life-changing scholarships.
About Our Guest:
Chapters:
Steve and Mike open the episode with some light-hearted banter before diving into Mike’s 30-year journey as an industry volunteer. Mike details his progression from local chapter leadership in the United States to his current role leading the global ASIS Foundation.
Mike outlines the core mission of the Foundation as a charitable entity designed to support the 35,000 members of ASIS International. He explains how corporate sponsorships fund certification grants for those who are changing careers or navigating financial hardship.
A preview of the Foundation's upcoming PhD-level research paper focused on security culture. Mike describes the difference between an organisation's corporate culture and an industry identity, challenging technical engineers and guarding forces to see themselves truly as "security professionals" rather than just camera technicians or guards.
Mike details the formalised annual application process for grants. The Foundation targets specific funding toward law enforcement and military veterans transitioning into corporate security, alongside professionals operating within economically developing markets.
A look at the annual June-to-August Fitness Challenge. Steve and Mike discuss the healthy (and highly competitive) rivalry between the UK, New York, and Mexico City chapters as they track steps and distance to raise thousands of pounds for the charity.
Steve shares his research into workplace stress and executive apathy. Because security directors are explicitly paid to worry about worst-case scenarios, Mike explains how physical exercise acts as a crucial safety valve to alleviate the intense day-to-day pressure of risk accountability.
How the Foundation operates independently but remains aligned with the global ASIS board. Steve shares his 12 years of experience with the UK Chapter, emphasizing how continuous professional education (CPE) requirements ensure that professionals never stand still after gaining their qualifications.
Steve and Mike celebrate the unique, tight-knit network of global security professionals. They swap stories about international travel, the protective mindset inherent in security peers, and why you will never have to dine alone when visiting a chapter colleague anywhere in the world.
Mike talks about the brand-new "Foundation Five" diamond-level corporate sponsorship model. Steve explains Axis Communications' perspective on corporate social responsibility, illustrating why investing in the next generation of security leaders doesn't always need a direct monetary return on investment.
Resources:
Meet your host Steve Kenny:
Steve has spent 15 years in the security sector undertaking various roles that have seen him take responsibility for key elements of mission critical, high profile projects across a number of different vertical markets. For the last several years, Steve has focused his attention on how technologies can best compliment day to day operations and specifically address operational issues by supporting the A&E consultant community across EMEA. Steve is a committee member for ASIS International focusing on Education for the security sector and the UK technology advisor for TINYg (Terrorist Information New York group).
Connect with Steve on LinkedIn
More about Axis Communications: Axis enables a smarter and safer world by improving security, safety, operational efficiency, and business intelligence. As a network technology company and industry leader, Axis offers video surveillance, access control, intercoms, and audio solutions. These are enhanced by intelligent analytics applications and supported by high-quality training.
Axis has around 5,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden.
Find out more about Axis Communications - Innovating for a smarter, safer world
https://www.axis.com/
In this live recording of Security Tech Talk, host Steve Kenny explores the rapidly evolving world of offensive cybersecurity with Kevin Kersley, Regional Director for EMEA at Bugcrowd. Fresh off being featured by the BBC, Kevin shares how Bugcrowd connects global organizations with a massive network of ethical hackers to identify hidden vulnerabilities before malicious actors can exploit them.
Steve and Kevin dive deep into the fundamental shift from traditional penetration testing to continuous crowdsourced security. They unpack the real-world implications of the UK’s Product Security and Telecommunications Infrastructure (PSTI) Act, examine how malicious actors are moving from "AI as a threat" to "AI as a target" via data poisoning, and discuss why leading physical security manufacturers like Axis Communications are championing transparent public and private bug bounty programs.
About Our Guest:
Chapters:
Steve welcomes Kevin to the show. Kevin breaks down the core difference between a standard penetration test (a rigid, time-boxed checklist of known flaws) and a bug bounty program, which unleashes creative human ingenuity to find completely unknown vulnerabilities.
Kevin highlights Axis Communications’ forward-thinking stance on public and private bug bounty programs. He addresses common misconceptions about the hacking community and explains how Bugcrowd monitors and maintains strict trust frameworks.
A deep dive into the UK's Product Security and Telecommunications Infrastructure (PSTI) Act. Kevin explains the mandatory shift toward Vulnerability Disclosure Programs (VDPs) and why giving security researchers a clear, non-monetary path to report bugs is essential for modern business transparency.
The conversation shifts to large language models (LLMs) and the emerging threat of data poisoning. Kevin shares a fascinating case study on breaking multilingual logic and reviews the infamous Air Canada chatbot legal precedent, demonstrating why organizations must treat AI systems as highly exploitable targets.
Steve and Kevin discuss whether generative AI tools allow anyone to become a hacker. They analyze how automation is boosting efficiency in offensive security while simultaneously lowering the technical bar for entry-level malicious cybercriminals.
Kevin outlines the future of Bugcrowd, underscoring the critical necessity of keeping a "human in the loop." He details the surging industry trend of hardware hacking, including real-world stress tests on retail point-of-sale (POS) systems, vehicles, and network-connected physical cameras.
Resources:
Meet your host Steve Kenny:
Steve has spent 15 years in the security sector undertaking various roles that have seen him take responsibility for key elements of mission critical, high profile projects across a number of different vertical markets. For the last several years, Steve has focused his attention on how technologies can best compliment day to day operations and specifically address operational issues by supporting the A&E consultant community across EMEA. Steve is a committee member for ASIS International focusing on Education for the security sector and the UK technology advisor for TINYg (Terrorist Information New York group).
Connect with Steve on LinkedIn
More about Axis Communications: Axis enables a smarter and safer world by improving security, safety, operational efficiency, and business intelligence. As a network technology company and industry leader, Axis offers video surveillance, access control, intercoms, and audio solutions. These are enhanced by intelligent analytics applications and supported by high-quality training.
Axis has around 5,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden.
Find out more about Axis Communications - Innovating for a smarter, safer world
https://www.axis.com/
To kick off Season Two of Security Tech Talk, host Steve Kenny is back to explore a topic that takes him straight back to his roots in the industry: the evolution, design, and master-planning of modern command and control centres (CCCs). Joining him for this deep dive is Justin Vaughan, Director of Public Safety and Security at PwC Middle East.
Justin brings first-hand insights from working on some of the world's most ambitious greenfield megaprojects and smart cities in the Gulf region. Together, Steve and Justin challenge the outdated notion that control rooms should operate in isolated security silos. Instead, they discuss the rise of cognitive nerve centres that converge physical security, urban mobility, smart building systems, and crisis resilience into a single unified platform. From the true impact of artificial intelligence to the emerging world of space-based geospatial intelligence, this episode serves as an essential reality check for anyone building or managing a modern control room.
About Our Guest:
Justin Vaughan is the Director of Public Safety and Security at PwC Middle East. Justin has spent over 15 years advising governments, developers, and critical infrastructure operators across Europe and the Middle East on public safety technology, safe city architectures, and border security master-planning.
Chapters:
(0:00:21) – Season 2 Kickoff: The Shift to Unified Platforms
Steve welcomes Justin to the show to dissect the unprecedented scale of modern smart city command centres. Justin shares how the Middle East has built upon historical integration challenges faced by Europe and the US, moving away from fragmented applications toward intuitive, single-pane-of-glass operations.
(0:02:31) – The Convergence of Smart Cities and Public Safety
Control rooms are no longer just about physical security. Inspired by pioneering projects like Rio de Janeiro’s operations centre, modern CCCs now weave in urban mobility, traffic monitoring, health infrastructure, and sustainability, allowing cross-agency leaders to collaborate during major crises.
(0:04:38) – Operational Pitfalls: When Design Ignores the End User
Justin warns against the common global error where architects design a control room facility without consulting the actual operators. He discusses the critical timeline of engagement, future-proofing for organizational growth, and how to course-correct when you are brought into a project late.
(0:08:35) – Supercharging the Human in the Loop with AI
Steve and Justin address the misconception that automation will replace human staff. Justin explains how AI and video analytics cut through data noise, manage information overload across thousands of cameras, and transition operators from a fatigued, reactive state to proactive anomaly detection.
(11:08) – Real-World Case Study: Maritime Domain Awareness from Space
Justin shares an extraordinary example of AI applied to national maritime security. By fusing artificial intelligence with space-based geospatial sensors, operators can actively track "dark vessels" (ships that disable their tracking transponders) to intercept illegal fishing and piracy before they reach territorial waters.
(13:26) – Launching the PwC Command & Control Index: What "Good" Looks Like
Introducing the global PwC Command and Control Center Index. Justin reveals why having flash technology means nothing without robust Standard Operating Procedures (SOPs), clear escalation models, and properly trained personnel.
(16:32) – Ergonomics, Lighting, and Airflow: Protecting the Operator
A nostalgic look back at control room ergonomics. The two discuss how proper console layouts, intelligent lighting, and optimized HVAC systems combat operator fatigue and ensure sharp decision-making during high-pressure, 12-hour shifts.
(19:48) – Greenfield Mega-Masterplans vs. Small Scale Applications
How smart environments coordinate automated cause-and-effect sequences (like evacuating 70,000 citizens in minutes during a fire alarm). Justin emphasizes that these strategic principles are perfectly scalable and completely transferable to compact corporate towers using only a small team of operators.
(23:32) – Emerging Trends: The Future of Satellite Security
Moving past the AI buzzwords, Justin highlights how the massive commercial launch of satellite networks and geospatial startups over the last few years is completely changing the face of defense and national security.
Resources:
Meet your host Steve Kenny:
Steve has spent 15 years in the security sector undertaking various roles that have seen him take responsibility for key elements of mission critical, high profile projects across a number of different vertical markets. For the last several years, Steve has focused his attention on how technologies can best compliment day to day operations and specifically address operational issues by supporting the A&E consultant community across EMEA. Steve is a committee member for ASIS International focusing on Education for the security sector and the UK technology advisor for TINYg (Terrorist Information New York group).
Connect with Steve on LinkedIn
More about Axis Communications: Axis enables a smarter and safer world by improving security, safety, operational efficiency, and business intelligence. As a network technology company and industry leader, Axis offers video surveillance, access control, intercoms, and audio solutions. These are enhanced by intelligent analytics applications and supported by high-quality training.
Axis has around 5,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden.
Find out more about Axis Communications - Innovating for a smarter, safer world
https://www.axis.com/
Markus Lai joins Steve in-studio in Lund, Sweden to explore the significance of education and professional development in the security technology industry. As the Regional Manager Engineering & Training - Northern Europe, Markus discusses various learning styles, the importance of certifications, and the role of employers in facilitating continuous learning. Steve and Markus also highlight the value of vendor training and the need for adaptable learning methods to meet individual needs. The discussion emphasizes that education is not just a personal benefit but also enhances the overall quality and competence within the industry.
About our guest:
Markus Lai has been a part of the Axis Northern Europe sales team since 2011. Acting as a part of a team of trusted advisors within the engineering team he has worked with partners and customers in various roles throughout his time at Axis. Today he is Regional Manager Engineering & Training Northern Europe. Previous to joining Axis, Markus worked with software and hardware development within segments such as CNI, Industry and Telecommunications.
Connect with Markus on LinkedIn
Chapters:
(03:00) - The Value of Education and Certifications
This chapter explores how education and certifications serve as key differentiators in career advancement and provide external validation and credibility.
(09:00) - Vendor-Led Training and Its Benefits
The discussion highlights the insights and innovations that vendor-led training can offer, emphasizing its role in continuous professional development.
(15:00) - Adapting Learning Methods
The conversation shifts to the need for adaptable learning methods that cater to individual needs and preferences, ensuring effective knowledge acquisition.
(21:00) - Industry Regulations and Continuous Learning
This section covers the impact of industry regulations on the necessity for ongoing education and how it ensures compliance and up-to-date knowledge.
Resources:
Learn more about Axis Communications Academy
Get info on AXIS Plugin for Autodesk® Revit® and Axis Site Designer - but also the AXIS Tool Set for Bluebeam® Revu®
Get more info on ASIS Education for Security Professionals, including PSP and CPP certifications
Learn more about BICSI
Read up on the Saudi Council of Engineers
Meet your host Steve Kenny: Steve has spent 14 years in the security sector undertaking various roles that have seen him take responsibility for key elements of mission critical, high profile projects across a number of different vertical markets. For the last several years, Steve has focused his attention on how technologies can best compliment day to day operations and specifically address operational issues by supporting the A&E consultant community across EMEA. Steve is a committee member for ASIS International focusing on Education for the security sector and the UK technology advisor for TINYg (Terrorist Information New York group).
Connect with Steve on LinkedIn
More about Axis Communications: Axis enables a smarter and safer world by improving security, safety, operational efficiency, and business intelligence. As a network technology company and industry leader, Axis offers video surveillance, access control, intercoms, and audio solutions. These are enhanced by intelligent analytics applications and supported by high-quality training.
Axis has around 5,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden.
Find out more about Axis Communications - Innovating for a smarter, safer world
https://www.axis.com/
In this episode of Security Tech Talk, commercial real estate and marketing expert Sienna Cacan delves into the transformative post-pandemic shifts in commercial real estate. She and Steve talk about how the growing demand for high-quality office spaces and advancements in PropTech are reshaping the industry. Sienna shares her expertise on the critical integration of technology and sustainability, highlighting the role of IoT and ESG compliance in creating smarter urban landscapes.
About our guest:
With 10+ years’ experience in marketing in both B2C and B2B, Sienna has been working with strategic global marketing and demand creation at Axis Communications for the last six years. She is responsible for the Technology & IT and Commercial Real Estate verticals and is focused on end customers and key partners when driving segment growth.
Connect with Sienna on LinkedIn
Chapters:
(0:00:00) - Commercial Real Estate Trends and Innovations
Explore the post-pandemic evolution of commercial real estate, highlighting the growing divide between Class A and lower-tier buildings and the importance of balancing physical office presence with flexible work arrangements.
(0:14:07) - Emerging Trends in PropTech Industry
Sienna educates Steve on the burgeoning PropTech sector, emphasizing advancements in AI, green building innovations, and the importance of breaking silos with open standards amidst evolving tenant expectations.
(0:21:53) - Maximizing Efficiency in Commercial Real Estate
Steve and Sienna focus on the critical integration of cybersecurity from the design phase in smart buildings to achieve cost savings and efficiency, underscoring the necessity of interoperability and standard compliance.
Resources:
Read more about WeWork office spaces worldwide
Get info on the European Council’s ESG Compliance Regulations
See information on Smart Spaces and PropTech innovation
Listen to the episodes Steve mentioned:
Episode with Dan Drogman from Smart Spaces
Episode with Mike Gillespie from Advent IM
Meet your host Steve Kenny: Steve has spent 14 years in the security sector undertaking various roles that have seen him take responsibility for key elements of mission critical, high profile projects across a number of different vertical markets. For the last several years, Steve has focused his attention on how technologies can best compliment day to day operations and specifically address operational issues by supporting the A&E consultant community across EMEA. Steve is a committee member for ASIS International focusing on Education for the security sector and the UK technology advisor for TINYg (Terrorist Information New York group).
Connect with Steve on LinkedIn
More about Axis Communications: Axis enables a smarter and safer world by improving security, safety, operational efficiency, and business intelligence. As a network technology company and industry leader, Axis offers video surveillance, access control, intercoms, and audio solutions. These are enhanced by intelligent analytics applications and supported by high-quality training.
Axis has around 5,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden.
Find out more about Axis Communications - Innovating for a smarter, safer world
https://www.axis.com/
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