QubicaAMF Max Training Specialist David Jay joins the show to discuss how today's customers are looking for immersive experiences and how you can deliver them.

This week Dottie and Orly discuss ideas for end-of-summer events in your center that benefit students and teachers.

In this episode, Dottie and Orly discuss the feature Lucky Train and how it can be used to enhance the customer experience and attract attention to events and promotions. 

This week Dottie and Orly discuss the importance of preparing for fall leagues in your bowling center.

This week Dottie & Orly have a conversation with Jonathan Chalkley on the importance of training and knowledge and how it helps to deliver outstanding guest service.

During this episode, Dottie and Orly discuss the importance of fall league meetings and how centers can make the most of them.

In this episode, Dottie and Orly discuss the importance of making staff easily identifiable in order to provide excellent customer service.

In this episode, Dottie and Orly discuss the importance of going above and beyond to create extraordinary experiences for customers. They share examples of small gestures that can leave a lasting impression.

When promoting your center do you think big and take advantage of the opportunity to reach a global audience? This week Dottie and Orly explain why this is important and give tips on how you can do it.

When customers come into your center convenience leads to fun. This week Dottie and Orly share the importance of convenience in your bowling center.