A meeting/customer brief serves many purposes: it prepares the meeting host, it forces you to distill your thoughts & succinctly define what the goal of the meeting. Always remember bad prep = bad meeting, good prep = good meeting.

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⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3KwIiBZ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Connect with Us:

Michael Momsen (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠)

Maddie Stillman (⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/maddie-stillman)⁠⁠⁠⁠⁠⁠⁠⁠

📣 Feedback, ideas or career questions? Send us an email - [email protected]

An angry customer or mismatched expectations can certainly trigger your cortisol. In this episode we cover some strategies for how to take ownership, empathise to their situation and take action to work through a plan to rectify.

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⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3KwIiBZ⁠⁠⁠⁠⁠⁠⁠⁠⁠

—

Connect with Us:

Michael Momsen (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠)

Maddie Stillman (⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/maddie-stillman)⁠⁠⁠⁠⁠⁠⁠

📣 Feedback, ideas or career questions? Send us an email - [email protected]

Reporting directly into an executive leader can look very different on a week to week basis. Maddie & Michael unpack how sometimes you may feel micromanaged and highly scrutinised and other weeks you may barely hear from your boss.

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⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3KwIiBZ⁠⁠⁠⁠⁠⁠⁠⁠⁠

—

Connect with Us:

Michael Momsen (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠)

Maddie Stillman (⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/maddie-stillman)⁠⁠⁠⁠⁠⁠⁠

📣 Feedback, ideas or career questions? Send us an email - [email protected]

In this episode, we explain ACE (from Winning by Design) - the three steps to kick off a customer meeting:

1. Appreciate your time

2. Check time

3. Expectations / end goal

It might sound simple but getting these 3 steps right is vital to running a successful meeting. Maddie role plays her ACE and gets some gems of feedback from Michael.

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⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3KwIiBZ⁠⁠⁠⁠⁠⁠⁠⁠

—

Connect with Us:

Michael Momsen (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠)

Maddie Stillman (⁠⁠⁠⁠⁠⁠linkedin.com/in/maddie-stillman)⁠⁠⁠⁠⁠⁠

📣 Feedback, ideas or career questions? Send us an email - [email protected]

You can't expect to nail a meeting if you haven't done the prep. In this episode we unpack how to run an excellent customer meeting.

Often people will over optimise what they want the customer to know. Focusing on what you need them to DO is the single most important thing.

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⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3KwIiBZ⁠⁠⁠⁠⁠⁠⁠⁠

—

Connect with Us:

Michael Momsen (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠)

Maddie Stillman (⁠⁠⁠⁠⁠⁠linkedin.com/in/maddie-stillman)⁠⁠⁠⁠⁠⁠

📣 Feedback, ideas or career questions? Send us an email - [email protected]

When sending cold email outreach do you consider what the receiver needs to know, how you're making them feel and most importantly have you made it clear what they need to do?

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⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3KwIiBZ⁠⁠⁠⁠⁠⁠⁠

—

Connect with Us:

Michael Momsen (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠)

Maddie Stillman (⁠⁠⁠⁠⁠linkedin.com/in/maddie-stillman)⁠⁠⁠⁠⁠

📣 Feedback, ideas or career questions? Send us an email - [email protected]

Michael shares additional flavour to Pt 1 of this conversation about radical transparency.

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⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠⁠⁠⁠⁠https://bit.ly/3KwIiBZ⁠⁠⁠⁠⁠⁠

—

Connect with Us:

Michael Momsen (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠)

Maddie Stillman (⁠⁠⁠⁠linkedin.com/in/maddie-stillman)⁠⁠⁠⁠

📣 Feedback, ideas or career questions? Send us an email - [email protected]

Dive into the concept of radical transparency with us. What is it? How does it show up in the workplace? How does it flow both up (to managers), down (to direct reports) and laterally (to peers). + how Zipline has implemented as a foundational part of our culture.

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⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠⁠https://bit.ly/3KwIiBZ⁠⁠⁠

—

Connect with Us:

Michael Momsen (⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠⁠)

Maddie Stillman (⁠linkedin.com/in/maddie-stillman)⁠

📣 Feedback, ideas or career questions? Send us an email - [email protected]

In this episode we unpack what it means to have an ownership mindset towards your career. How can you set and achieve the right career goals to get where you want to be? To put this into practice we share practical tips to implement continuous self improvement and hold yourself accountable.

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⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠⁠https://bit.ly/3KwIiBZ⁠⁠⁠

—

Connect with Us:

Michael Momsen (⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠⁠)

Maddie Stillman (⁠linkedin.com/in/maddie-stillman)⁠

📣 Feedback, ideas or career questions? Send us an email - [email protected]

Kai is passing the co-host role to Maddie as he steps away from Zipline. Maddie & Kai share their approaches to making bold side steps in their early careers over chasing a linear promotion pathway that is often termed as 'successful.' We talk about the pros and cons of this approach.

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⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠https://bit.ly/3KwIiBZ⁠⁠

—

Connect with Us:

Michael Momsen (⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠)

Maddie Stillman (linkedin.com/in/maddie-stillman)

📣 Feedback, ideas or career questions? Send us an email - [email protected]