Was Steve Jobs' abrasive personality the secret to Apple's success? Should you emulate his management style? Spoiler alert: the answer is definitely not what most mid-level managers think.
In this episode, we explore the dangerous delusion that's creating terrible managers everywhere—the belief that acting like Steve Jobs is a path to success. Starting with a personal story of a manager who threatened to fire someone every Monday morning, we examine why being a brilliant jerk works at the top but fails spectacularly in the middle of an organization.
The difference comes down to authority, autonomy, and consequences. Jobs was the Captain with ultimate authority, an irreplaceable vision, the power to make people millionaires, and a Tim Cook to clean up his messes. Mid-level managers have none of these advantages. Your "because I said so" can be overruled. You need favors from peers. You can't promise life-changing wealth. And you definitely don't have someone whose job is to repair the relationships you destroy.
When layoffs came, the threatening manager was first on the list—and no one went to bat for him. The bridges he burned came back to haunt him. Through this and other examples, we explore why influence-based power requires building bridges, not burning them, and why the Steve Jobs playbook is a recipe for career suicide when you're not the founder CEO.
Essential listening for anyone in management who's ever wondered if being tougher and more demanding is the answer to driving better results.
"When the captain is an asshole, the crew might stay for the voyage. When a fellow crewmate is an asshole, they get thrown overboard."
"Behind Steve Jobs' grandiose ideas and abrasive personality, there were people who handled the operations and relationship-focused work he didn't have time for. That's what Tim Cook was for. As a mid-level manager, you don't have a Tim Cook, do you?"
"The Steve Jobs delusion is thinking that his worst qualities were his best qualities. That being difficult was the source of his success rather than an obstacle he overcame."