Calling all hoteliers - this episode is especially for you! Ashish Verma, SVP of the Luxury Division of Dream Hotel Group and arguably one of the travel industry's most renowned hotelier, shares with Mike and Karen his experiences as a leader and expert in the execution of true luxury. Currently overseeing the Chatwal Hotel and growth of the Chatwal brand, Ashish gives insight on how to lead a team, build a luxury hotel and survive as a GM during natural disaster.

On this episode, Mike and Karen tackle some of the great questions listeners have submitted to the SELECT Insights inbox: [email protected]. Listen-in for answers on topics like how artificial intelligence and VR could change the travel buying experience, the difference between an online travel agency and retail travel agency, the benefits of hotel consolidation and tips and tricks for navigating a career in the travel industry.

This week, Michael and Karen are joined by special guest Nicolas Graf, Associate Dean at NYU's Tisch Center of Hospitality, for a different perspective on hospitality and travel trends in the "Business of Travel" series. Listen in for an outside view of the travel agency world as Nicolas discusses his thoughts on how the industry has evolved, what drives consumer behaviors and what's shaping the next trends in travel.

Listen in as Rebecca Gruyer from the Burgenstock Selection joins Michael and Karen for a "Destination Immersion" about Switzerland, a discussion inspired by Karen and Michael's own personal experiences visiting the country for the first time earlier this year. As a resident New Yorker raised in Switzerland, Rebecca gives an insider's perspective about this beautiful destination that isn't always front of mind for Europe-bound tourists.

Tune-in for the first installment in the new series "The Business of Travel" with the world-renowned Hyatt Hotels & Resorts. Michael and Karen host Tristan Dowell, Vice President of Global Sales, and Christina Gambini, Vice President of Luxury Sales, to discuss Hyatt's continued growth as a brand, a corporate culture deeply rooted in well-being, their wonderful relationship with the travel agency community and more.

Listen in as Martin Rapp from ALTOUR joins Mike and Karen for the 3rd installment of the SELECT Insights "What Travel Means to Me" series. Dubbed "The Professor" for his legendary travel industry experiences, Martin covers everything from his trip to Iceland, his ever-growing bucket list, tips for newcomer travel advisors and how he's created lasting memories for his clients.

Join Michael, Karen and special guest Becky Powell, President of Protravel International, as she divulges her favorite undiscovered spots on the West Coast. Listen in as Becky describes the hidden appeals that make taking a break from urban cities and finding adventure in the outdoors a growing trend among travelers.

Tune-in for an insider’s perspective on international travel as Michael and Karen detail their recent travels around the world. From London to Paris to Tennessee, hear about 5-star properties Le Bristol and The Lanesborough and how staying at the right property ensures the ultimate luxury travel experience.

Join Michael and Karen as they interview Ninan Chacko, CEO of Travel Leaders Group, for the first episode in the “What Travel Means to Me" series. From attending pilot school to his time in North Africa, listen in as Ninan shares how travel shaped his personal development and career.

Join Michael Heflin, Senior Vice President of Industry Relations for Travel Leaders Group and Karen Magee, Vice President of Leisure Operations for Tzell Travel Group as they discuss what inspired them to build a career in travel and what they love most about being part of this ever-changing industry.