On this electrifying edition of Small Business is Big Business with Mark Madrid, meet Louisa Mendoza, the unstoppable entrepreneur who rebuilt her life with just $16.19, a six-year-old son, and relentless determination.
After leaving an abusive relationship, Louisa knocked on construction barricades at the Meadows Mall in 1999, cleaning overnight to earn enough to survive. With limited English but unlimited courage, she launched “Keep It Clean”—a janitorial business that would eventually land her inside the Bellagio, cleaning chandeliers in some of the most iconic spaces in Las Vegas.
She didn’t know how to clean chandeliers.
She just knew how to say yes to opportunity.
Now known as the “Chandelier Lady,” Louisa has expanded into immigration services, supporting international partners for global events like Formula 1, and is stepping into a new chapter of public service with the federal government.
This episode is about resilience.
It’s about action over excuses.
It’s about turning pain into power.
And it’s proof that small business isn’t small—it’s transformational.
🎙 Streaming on Amazon Fire, Roku, and all major podcast platforms.
🔥 Tune in. Be inspired. Choose excellence.