In this episode, Kaya Stanley interviews Tim Leech, Director of Risk Consulting at Alliant Insurance Services. Tim shares insights from his 34 years of experience in the insurance industry, focusing on loss-sensitive programs and effective risk management strategies. 

Learn about reducing the cost of risk, engaging management in safety programs, and the latest industry trends. 

Whether you are a restaurant operator, broker, or industry expert, this episode offers practical advice to improve your risk prevention efforts.

00:00 Introduction to the Self-Insurance Podcast

00:21 Meet Tim Leech, Director of Risk Consulting

01:50 Understanding Loss Sensitive Programs

02:20 Reducing the Cost of Risk

06:05 Characteristics of a Successful Program

07:14 Engaging Management in Safety Programs

11:48 Measuring Success in Risk Prevention

17:51 Current Trends in Risk Management

19:26 Conclusion and Final Thoughts

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In this episode of the Self-Insurance Podcast by CRMBC, host Kaya Stanley interviews Mike Geosano, President of O.S.T.S. Consulting, about the new Cal/OSHA indoor heat illness prevention regulations for restaurants. Mike shares his safety consulting background and explains the regulation's specifics, including temperature triggers, hazard assessments, control measures, and required employee training. He also discusses the potential penalties for non-compliance and provides valuable resources for restaurant owners to ensure a safe work environment.

00:00 Introduction to Workplace Safety
00:14 Welcome to the Self-Insurance Podcast
00:36 Meet Mike Geosano
01:27 Unique Hazards in Restaurants
01:45 CalOSHA's New Indoor Heat Regulation
02:53 Specific Requirements for Restaurant Owners
05:20 Assessment and Control Measures
09:18 Employee Training Requirements
11:13 Penalties for Non-Compliance
13:39 Resources and Final Thoughts

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In this episode of the Self Insurance Podcast by CRMBC, Heather Bischoff from Upskill Consulting joins us to explore the critical aspects of human resources management in small businesses. 

Heather, who transitioned from case management to HR, highlights the importance of fractional HR and its role in preventing workers' compensation claims. She addresses common HR misconceptions, the complexities of employment law, and the financial benefits of investing in HR, even for smaller businesses. 

Heather shares success stories, stresses the significance of proactive HR approaches, and discusses the implications of timely claim reporting to avoid litigation. Gain valuable insights to enhance your HR practices and maintain a compliant, efficient business environment.

00:00 Introduction to the Self-Insurance Podcast

00:22 Meet Heather Bishop of Upskill Consulting

01:00 The Role of HR in Business Operations

01:23 Challenges Faced by Restaurant Owners

02:10 Understanding Fractional HR

03:47 Common HR Misconceptions

05:31 The True Cost of HR

07:45 When to Hire HR for Small Businesses

08:31 The Importance of HR Compliance

10:29 Success Stories in HR Management

11:44 Workers Compensation and HR

14:41 Final Thoughts and Advice for Business Owners

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In this episode of the Self Insurance Podcast, Gene Immendorf, President of Immendorf Investigations, shares insights into the world of private investigation in the context of workers' compensation self-insurance in California. 

Following in his father's footsteps, Gene has nearly four decades of experience in surveillance and sub rosa investigations. He explains the importance of thorough pre-surveillance background checks and the advancements in technology that have transformed the field. 

Gene discusses the necessity of verbal communication with employers and adjusters for effective investigations and highlights common red flags in claims. He shares anecdotes from his career, illustrating the challenges and surprises faced in the industry. Listen to learn more about how private investigators manage workers' compensation claims.

00:00 Introduction to the Self-Insurance Podcast

00:21 Meet Gene Immendorf: A Legacy in Private Investigation

01:36 The World of Workers' Comp and Sub Rosa Investigations

04:29 Technological Advances in Surveillance

07:20 Challenges and Red Flags in Claims

10:42 The Importance of Communication in Investigations

13:47 Shocking Cases and Real-Life Stories

15:45 Conclusion and Final Thoughts

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In this episode of the Self Insurance Podcast by CRMBC, host Kaya interviews Scott Gaffner, CRMBC's Chief Underwriting Officer, about the intricacies of workers' compensation self-insurance in California. With over 30 years of experience, Scott examines the advantages of self-insured groups, the importance of underwriting, and the common misconceptions about self-insurance. 

He explains how self-insured groups offer lower costs and superior risk management compared to traditional insurance markets. Scott also sheds light on how self-insured groups are resilient to market fluctuations and provides insights into aligning members within these groups for maximum benefit. Join us for a comprehensive discussion on why self-insurance can be a strategic choice for large entities.

00:00 Introduction to the Self-Insurance Podcast
00:22 Meet Scott Gaffner, Chief Underwriting Officer
00:37 Scott's Journey into Self-Insurance
02:54 The Importance of Underwriting in Self-Insurance
04:53 Addressing the Risks and Benefits of Self-Insurance
09:15 Understanding Experience Modification (XMOD)
14:32 Flexibility in Underwriting for Self-Insured Groups
17:06 Navigating Market Conditions in Self-Insurance
18:17 Conclusion and Final Thoughts

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In this episode of The Self-Insurance Podcast brought to you by CRMBC, host Kaya interviews Darrin Schenck, VP of sales for TriageNow. They discuss the importance and benefits of employing telephonic nurse triage solutions specifically for workplace injuries in the hospitality industry. Darrin explains how TriageNow helps mitigate claims, provides appropriate care, and addresses common challenges in the industry, highlighting their impact on both employee care and employer cost-saving. The episode also discusses how TriageNow's military triage approach and SOC 2 Type 2 compliance set them apart in the industry.

00:00 Introduction to The Self-Insurance Podcast

00:21 Meet Darrin Schenck from TriageNow

00:33 Understanding TriageNow's Services

02:15 The Importance of Nurse Triage in Workers' Comp

03:42 Benefits of Telephonic Nurse Triage

08:11 Challenges and User Acceptance

10:20 Fraud Prevention and Unique Approaches

13:37 Closing Thoughts and Personal Insights

15:03 Conclusion and Podcast Wrap-Up

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In this episode of the Self Insurance Podcast, hosted by CRMBC, Amanda Rodriguez, an attorney and partner at Cooper Brown, discusses her journey to becoming a workers' compensation litigator. The conversation covers Amanda’s background, the common reasons workers' comp cases get litigated, the importance of employer documentation, and the prevalence of fraudulent claims in Southern California. She also shares insights on the role of private investigators, success stories from her practice, and current hot topics in workers' comp litigation, including the challenges with the panel QME process.

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In this episode of the Self Insurance Podcast, Kaya welcomes Mike McDonough, broker-owner of McDonough Insurance Services, to explore the major differences between traditional workers' compensation and self-insured groups. Mike, an industry expert with over 30 years of experience, explores how self-insurance encourages immediate injury reporting, reduces costs, and ensures better care for injured workers. They also discuss the importance of employee handbooks in mitigating workers' comp claims and overall business liability. 

00:00 Introduction

00:54 Traditional vs. Self-Insured Workers' Comp

01:52 The Importance of Reporting Injuries

02:19 Real-Life Example: Handling an Injury Claim

03:29 Communication and Cost Management

06:30 Legal Representation in Self-Insurance

09:17 The Role of Employee Handbooks

12:14 Conclusion and Final Thoughts

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In this episode of the Self-Insurance Podcast, brought to you by CRMBC, we delve into the intricacies of workers' compensation audits and reserves with Pilar Mitchell, Senior Partner at Michael Sullivan & Associates. Pilar shares her extensive experience in workers' compensation law, explaining the different types of audits conducted by the DWC and OSIP, the importance of accurate reserve setting, and practical steps members can take to ensure their reserves are managed correctly. Tune in to learn how to navigate audits, avoid penalties, and effectively manage workers' comp reserves to minimize financial impact.
00:00 Introduction to PAR Audits
00:13 Welcome to the Self-Insurance Podcast
00:27 Meet Pilar Mitchell
01:01 Understanding Work Comp Audits
02:27 Difference Between DWC and OSIP Audits
04:32 Importance of Accurate Reserves
06:32 How Members Can Influence Reserves
07:55 Best Practices for Documentation
09:13 War Stories and Real-Life Examples
11:11 Consequences of Failing an Audit
13:00 Conclusion and Final Thoughts

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In this episode, we look into the intricacies of workers comp fraud investigations with Sam King, Vice President of SIU and Program Management at Apex Investigations. Sam brings over a decade of experience in law enforcement and insurance fraud examination. 

We explore the four key categories of workers comp fraud, investigation options for different types of injuries, and essential elements required to support criminal prosecution. Sam shares intriguing case studies exposing fraud through social media and offers valuable tips for employers to help curb fraudulent claims. 

Tune in for an enlightening discussion on the importance of vigilant fraud detection in the workers comp self-insured industry.

00:00 Introduction
00:15 Welcome to the Self Insurance Podcast
00:36 Guest Introduction: Sam King
00:46 Understanding Workers Comp Fraud
02:13 Categories of Workers Comp Fraud
03:11 Investigation Options for Minor Injuries
05:11 Key Elements for Criminal Prosecution
06:55 Prevalence of Workers Comp Fraud
12:38 Using Social Media to Expose Fraud
15:10 Employer's Role in Fraud Prevention
16:39 Conclusion and Farewell

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