Today we have another enthusiastic and passionate conversation about self service in healthcare from Steve Tomkinson @ Disruption Works and Gavin Jones @ Elixel. 

We discuss how this can be enabled with automated journeys that help the digital savvy to those that may want to pick up the phone. We also go into how much impact this has with real world examples and use cases and how much opportunity there is to think smarter around giving this as an option to an audience that really have accepted and understand the need.

We have stats that will scare you, excite you and change your life! Well not really, but you might find them fascinating ;-)

We hope you enjoy and we try to keep it to 20mins (ish) thanks for listening.