Leading in Ecommerce

Selling Globally and Innovating Internationally | Daniel Johnson, Co-Founder & Chief Revenue Officer at Zonos


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Podcast Summary

In this episode, Daniel Johnson, Co-founder and Chief Revenue Officer at Zonos, the leading cross-border technology company, shares insights and trends for all global brands. Hear what countries are popular, learn what goes into selling globally on the back-end, and get access to cross-border tech-forward tips. Daniel walks us through some changes that Zonos has pivoted and innovated over the past few years. You will also hear about the importance of the customer experience and the leadership principle of Boss vs. Leader. 


Episode Outline

[01:12] About Zonos

[03:40] Daniel’s background and Zonos’ founders story

[07:13] Popular countries for selling globally

[08:34] Zonos’ most powerful innovations

[11:14] Zonos company dynamic

[12:46] Accelerating brand growth

[16:35] Staying competitive through customer service

[21:43] Leadership principle: Boss vs Leader

[25:23] Learn more at Zonos.com


Connect with Daniel

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Connect with Pattern

Website

LinkedIn (Pattern)

LinkedIn (John LeBaron, CRO, Pattern)

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