Technology can help older adults remain independent, connected, and safe—but only when they feel confident using it.
In this interview, Esther Kane speaks with Bill Vicary, founder of Just Call Bill, about his work helping older adults understand smartphones, tablets, computers, online safety, and the everyday technology that has become part of modern life.
Bill explains why many older adults feel pressured by family members to adopt new devices, even when no one has taken the time to teach them how to use those devices comfortably. His approach is simple: older adults should use as much—or as little—technology as they choose, while learning to use it confidently, effectively, and safely.
Esther and Bill also discuss:
• Why hands-on technology education is so important • How smartphones can reduce isolation and help people stay connected • The growing danger of scams targeting older adults • What families should do before a financial or health crisis occurs • Why passwords, legal documents, and financial information must be organized • Bill’s Life Stats workbook for managing digital and personal assets • How technology can support aging in place and solo aging • Bill’s intergenerational program pairing high school students with older adults • How older adults can approach artificial intelligence safely • Why technology should support independence—not create pressure or fear
Bill also shares the story behind Just Call Bill and explains how one request for help with an iPhone eventually grew into more than 25 educational programs for older adults.
Learn more about Bill’s classes, technology support, scam-prevention education, and Life Stats workbook at:
https://justcallbill.net
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