ServeNow EDU for Process Servers

As the use of various social media platforms grows in prevalence, process servers and investigators alike are benefitting from using social media as a skip tracing tool. In this ServeNowEDU webinar, Joseph Jones of Bosco Legal will discuss the difference between a basic Google search and real OSINT searching, how to locate accounts, hidden photos and the other various pieces of information to help you locate your subject, even when it's not obvious. Joseph will also discuss non-public information and how it can be located, how online searching for skip tracing purposes differs from a true social media investigation, and will explain supplemental skip tracing techniques and tools.

Joseph Jones is a licensed private investigator and the Vice President of Bosco Legal Services, Inc. Joseph has worked in every position at Bosco, starting with taking out the trash and sweeping the parking lots and as such has an intimate knowledge of all aspects of investigations, process serving, records retrieval and various other attorney services. Joseph has a degree in psychology from California Southern University, is a member of the California Association of Licensed Private Investigators, the California Association of Legal Support Professionals, the National Association of Professional Process Servers, and the National Council of Investigation and Security Services, and has received specialized training from the military, various law enforcement agencies and the nation's top private intelligence firms. He is also a CALSPro Certified Process Server.

Ethical and moral dilemmas occur within every profession including process serving. This discussion will explore different scenarios when working with clients, attorneys, individuals being served, and competitors. Being prepared is the key to maneuvering through these scenarios while guiding you towards making solid, ethical decisions for you, your company and all who are involved.

Kimberly Hamilton is a private investigator in North Carolina and owns Female Agents, Inc. She was a founding member of NCAPPS (North Carolina Association of Professional Process Servers) and currently is President of the association. She has previously served on the board for NCAPI and has been very active in both the private investigative and service of process professions since 2000. Kimberly is a former deputy with the Alamance County Sheriff's Department and currently teaches classes on Ethics; Process Serving; and Human Trafficking.

Learn about local search optimization, what it means, how it differs from traditional search engine marketing, and how to get started. In this webinar, online marketing coordinator Kelsey Johnson will walk you through how to claim your Google business profile, what it takes to get listed online, and how your NAP, social media, reviews, and having a mobile friendly website can influence your ranking.

Kelsey Johnson is an online marketing coordinator with ServeNow. She consults process servers and private investigators on best practices for Google business optimization and assists with citation building, listing verification, and support. Kelsey also designs mobile-friendly websites for small businesses and creates keyword-rich website content.

With regulations, technology, and logging requirements quickly changing, the demand from clients are at an all-time high with requests to adhere to strict guidelines. Paula Ashcraft, CEO of Greentree Legal discusses these new expectations can seem overwhelming to business owners. New Compliance guidelines in our industry are a result of the trickledown effect of increased regulations on our clients. This may have you wondering how this will impact your business and how you could start to prepare. In this webinar, Paula will walk attendees through how to handle a compliance request, technology, GPS, and filing needs, and what you need to create an effective compliance management system.

David Nill’s company, Rapid Legal, has evolved from a firm with many physical locations to a virtual process serving company that’s driven almost completely by technology. In this webinar, he will discuss how the small- to medium-sized traditional process serving companies can adopt technologies that make them more efficient, profitable and prepare them for the future.

We all know that time is our most precious commodity and there is never enough. This entertaining and useful webinar features Lawgical CEO Adam Camras and is designed to help you reclaim your time, find ways to outsource tasks, provide a better experience for your clients and ultimately make more money. Process servers who attend will learn about how to measure your time, apps and tools to optimize your life and business, ways to provide a better experience for your clients, and additional revenue streams.