Service Transformation: Reinventing service for clients and employees

By Wil Lombardi & Frederic Jambukeswaran

Our hosts share their practical experience and guidance, along with industry professionals and other servicing leaders to share insights for those who want to get serious about transforming their serv... more

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FAQs about Service Transformation: Reinventing service for clients and employees:

How many episodes does Service Transformation: Reinventing service for clients and employees have?

The podcast currently has 11 episodes available.

Service Transformation: Reinventing service for clients and employees episodes:

January 10, 2024 Intro: Unveiling a 5-Point Service Transformation Framework and Common Success Themes
Our initial episode will introduce you to our hosts, Wil Lombardi and Fred Jambukeswaran, who dive right in with a 5-point framework to help you think about your service transformation, and share 3 common threads they have seen in successful transformations.
You're invited to connect and share your thoughts on the episode, the format or another comments regarding this podcast.

Wil Lombardi
https://www.linkedin.com/in/william-lombardi/
Fred Jambukeswaran
https://www.linkedin.com/in/fredjam

...more
22min

FAQs about Service Transformation: Reinventing service for clients and employees:

How many episodes does Service Transformation: Reinventing service for clients and employees have?

The podcast currently has 11 episodes available.